Customer Experience Associate — Retail, Flexible Hours

Bunnings Group; Canberra; On-site; AUD 39,000 - 44,000; Full time

Benefits offered by this job

Team discount

OnePass membership

Parental leave 12 weeks

Job summary

Bunnings Group is seeking team members for our Canberra store to deliver outstanding customer service and expert DIY advice. You’ll help customers find products, share tips, and ensure a welcoming store experience.

We offer a competitive adult pay rate of $28.64 per hour for this role, with opportunities for growth and a range of team benefits across Bunnings and Wesfarmers brands. Join a diverse, energetic team and have fun while helping customers achieve their DIY goals.

Qualifications

• A genuine passion for customer experience with energy and enthusiasm.
• Ability to approach, connect and confidently interact with customers.
• Willingness to learn about products and services across store areas.
• Availability to work flexible hours including late nights, early mornings and weekends.

Responsibilities

• Provide customers with the best store experience across all touchpoints.
• Manage stock and keep the workspace clean and organized.
• Serve customers at checkout with a smile and efficiency.
• Join a supportive, inclusive team that makes a difference in the community.

Skills

Customer service

Communication

Retail experience

Team player

Tools

Point of Sale (POS) system

Job description

Bunnings Group is seeking team members for our Canberra store to deliver outstanding customer service and expert DIY advice. You’ll help customers find products, share tips, and ensure a welcoming store experience.

We offer a competitive adult pay rate of $28.64 per hour for this role, with opportunities for growth and a range of team benefits across Bunnings and Wesfarmers brands. Join a diverse, energetic team and have fun while helping customers achieve their DIY goals.