Customer Experience Advocate | In-Store Storytelling & Service

Endeavour Group; Sydney; On-site; AUD 42,000 - 52,000; Full time

Benefits offered by this job

Discount card

Wellbeing support

Job summary

Dan Murphy’s is seeking friendly Customer Assistants to create memorable customer experiences, help with product discovery, and stock shelves while sharing passion for drinks. You’ll be part of a large team across 270 stores, contributing to a vibrant store culture and guest engagement.

This role emphasizes storytelling, teamwork, and responsible service of alcohol, with opportunities to grow within the Endeavour Group network and access exclusive employee discounts and wellbeing support.

Qualifications

• Customer-focused with ability to work autonomously and in a team.
• Good availability to work across key customer hours.
• Thirst for knowledge and eagerness to learn daily.

Responsibilities

• Provide memorable in-store experiences centered around product discovery.
• Stock shelves and maintain shop presentation daily.
• Bring products to life through storytelling with customers.
• Adhere to responsible service of alcohol guidelines.

Skills

Customer service

Teamwork

Availability

Storytelling

Job description

Dan Murphy’s is seeking friendly Customer Assistants to create memorable customer experiences, help with product discovery, and stock shelves while sharing passion for drinks. You’ll be part of a large team across 270 stores, contributing to a vibrant store culture and guest engagement.

This role emphasizes storytelling, teamwork, and responsible service of alcohol, with opportunities to grow within the Endeavour Group network and access exclusive employee discounts and wellbeing support.