Customer-Centric Retail Specialist — Casual & Fixed-Term

Officeworks Ltd; Sydney; On-site; AUD 30,000 - 44,000; Full time

Benefits offered by this job

Employee discounts

Benefits program

Wellbeing programs

Learning & development

Career opportunities

Job summary

Officeworks Ltd. in Eastern Creek is seeking energetic team members for casual and 3-month fixed-term roles from approximately November to early February 2027. Join a busy retail environment across replenishment, technology, print and create, and customer service.

As a valued store team member, you will deliver personalized service, understand customer needs, and provide expert product advice across our range. Flexibility across weekdays and weekends is required.

Qualifications

• Customer-focused and service-oriented approach.
• Ability to understand customer needs and provide tailored solutions.

Responsibilities

• Deliver outstanding service by understanding customer needs and providing expert advice across a range of products and services.
• Act as a trusted advisor and promote solutions-based selling.
• Represent the Officeworks brand and contribute to a positive customer experience.
• Collaborate with team members to ensure smooth store operations and coverage across shifts.

Skills

Customer service

Solution selling

Product knowledge

Active listening

Teamwork

Growth mindset

Job description

Officeworks Ltd. in Eastern Creek is seeking energetic team members for casual and 3-month fixed-term roles from approximately November to early February 2027. Join a busy retail environment across replenishment, technology, print and create, and customer service.

As a valued store team member, you will deliver personalized service, understand customer needs, and provide expert product advice across our range. Flexibility across weekdays and weekends is required.