Customer Care Specialist — Inbound Support

ROBERT WALTERS AUSTRALIA; City of Melbourne; On-site; AUD 50,000 - 60,000; Full time

Job summary

A growth-focused company in Melbourne is looking for a dedicated Customer Care Specialist to enhance the customer experience. This on-site entry-level role requires handling inquiries via phone, email, and online platforms. The ideal candidate should possess great interpersonal skills and adaptability in a fast-paced environment. You'll have the chance to work within a supportive team, promoting collaboration and shared objectives. Join us to make a positive impact on our customers!

Qualifications

• Strong interpersonal skills for effective communication with customers.
• Ability to work in a fast-paced environment and manage multiple inquiries.
• Detail-oriented approach to handling customer requests.

Responsibilities

• Handle customer inquiries via phone, email, and online.
• Provide exceptional service to enhance customer experience.
• Collaborate with team members to achieve shared goals.

Skills

Excellent interpersonal skills

Adaptability

Attention to detail

Job description

A growth-focused company in Melbourne is seeking a dedicated Customer Care Specialist to enhance the customer experience. As the first point of contact, you will handle inquiries via phone, email, and online platforms, providing exceptional service. The ideal candidate will possess excellent interpersonal skills, be adaptable in a fast-paced environment, and focus on detail. This on-site entry-level role offers the opportunity to work within a supportive team, encouraging collaboration and shared goals.