Customer Assistant - The Cellar at Barangaroo

Endeavourgroupcareers; Sydney; On-site; AUD 34,000 - 41,000; Full time

Benefits offered by this job

Staff discount card

Employee wellbeing support

Career growth within Endeavour Group

Job summary

The Cellar Barangaroo, part of Endeavour Group, seeks a Customer Assistant to welcome guests and guide them through a curated wine selection. You will share your passion for wine and help customers discover new products in a premium retail setting at Barangaroo.

Ideal candidates have wine knowledge, excellent communication, and a positive attitude, with a curiosity to learn more about spirits and beer. This role offers an engaging in-store experience in a premier location.

Qualifications

• Knowledge of wine and related spirits/beers is preferred.
• Excellent communication and customer service abilities required.
• Curious mindset with willingness to learn and share product knowledge.

Responsibilities

• Guide customers on their wine journey and product selections.
• Deliver meaningful in-store experiences and personalised service.
• Expand knowledge of wine, spirits and beer to assist customers effectively.
• Share passion for products with customers and colleagues.

Skills

Wine knowledge

Customer service

Communication

Positive attitude

Job description

Customer Assistant | The Cellar Barangaroo | For Lovers of Wine

A good story always starts with a touch of experience, curiosity and imagination. This is paramount to what we look for in our customer experience teams.

We look for people with a passion and understanding of wine, a sense of adventure and a curious mindset where your curiosity of wine will be paramount to your success in this role. Your main focus is to guide your customers on their journey to drink better, as they discover the world of wine, spirits and beer.

A role for someone who appreciates wine

Competitive hourly rate with amazing staff benefits

Set in our stunning location in Barangaroo

We have an exciting new opportunity located in Barangaroo for Customer Assistants who would love to use their knowledge of wine to work in our new store - The Cellar. The Cellar offers a dynamic and carefully curated range of relevant and interesting premium wines, craft & premium spirits and selected beers. You will have the opportunity to share your love for products with our customers.

The role:

• Have a passion and understanding of wine and build your own story
• A commitment to delivering meaningful in-store experiences
• A continued commitment in expanding your product knowledge in Wine and Liquor

About you:

• Knowledgeable about wine, with knowledge in spirits and beer also well regarded
• Passionate about customer service
• An excellent communicator
• Highly motivated with a positive attitude

How we take care of our PEOPLE:

• An exclusive discount card for Dan Murphy's, BWS and other Endeavour Group brands including ALH pubs not to mention discounts from Woolworths and Big W.
• Endeavour Wellbeing Support, our Employee Assistance Program that offers critical incident support, career, conflict, nutrition and lifestyle, money, family, legal and employee assistance.
• Grow your career within Dan Murphy's and the wider Endeavour Group network.

Candidates will be required to complete a functional screening assessment as part of the recruitment process.

We are together creators

We're big, but part of something much bigger. The Cellar is one of a number of brilliant retail businesses like Dan Murphy's, BWS, ALH Hotels, Pinnacle Drinks within the Endeavour Group. Together we create the moments that bring millions of people together. And together we have more fun, create more opportunities, and score a lot more goals. We're serious about having a good time - creating a safe, inclusive and fun place to work. We're all about creating a more sociable future - for our customers and each other.