Customer Assistant - Dan Murphy's Hornsby

Endeavour Group; Hornsby; On-site; AUD 30,000 - 36,000; Full time

Benefits offered by this job

Discount card for Dan Murphy’s and End

Employee wellbeing support

Staff discounts at partner brands

Job summary

Dan Murphy’s in New South Wales is seeking a Customer Assistant to help customers find products, share wine and drink knowledge, and create memorable in-store experiences. You’ll work with a team to stock shelves, maintain exciting displays, and engage with customers daily on product stories.

The role emphasizes responsible service of alcohol, authentic customer interactions, and being part of a dynamic team that supports the wider Endeavour Group network.

Qualifications

• Passionate about helping customers and creating memorable experiences.
• Strong communication and interpersonal skills.
• Ability to work autonomously and as part of a team.

Responsibilities

• Provide memorable in-store experiences focused on product discovery.
• Stock shelves and keep displays tidy.
• Share product knowledge and tell stories to bring products to life.
• Adhere to responsible service of alcohol guidelines.

Skills

Customer service

Communication

Teamwork

Storytelling

Job description

About the Role

Customer Assistant | Dan Murphy’s | Share your passion

Looking for an adventure? You’ll fit right in at Dan’s! As one of our spirited Customer Assistants, you’ll leave your mark on our customers, team and local community. With over 270 stores and 6500+ team members, we’re on a mission to share our passion for drinks and great times, just like our founder Daniel Francis Murphy did.

The ROLE:

• Leave your mark on our customers by providing memorable in store experiences which are centered around product discovery
• Increase your daily step count while stocking our shelves with the products that Dan’s is famous for
• Discover ways that you can bring our products to life through storytelling
• Adhere to responsible service of alcohol guidelines
• Importantly, be your authentic self. Diversity is what makes our culture here at Dan’s

The YOU:

• YOU are passionate about people and creating memorable customer experiences
• YOU have the ability to work autonomously and in a team
• YOU have good availability to work across key customer hours
• YOU have a thirst for knowledge and feel excited to discover something new every day
• YOU want to join a business where you can dream big about your future and reach your potential

How we take care of our PEOPLE:

An exclusive discount card for Dan Murphy’s, BWS and other Endeavour Group brands including ALH pubs.Through our partnership with Woolworths, you'll also enjoy discounts at Woolies supermarkets and BIG W. Endeavour Wellbeing Support, our Employee Assistance Program that offers critical incident support, career, conflict, nutrition and lifestyle, money, family, legal and employee assistance. Grow your career within Dan Murphy’s and the wider Endeavour Group network.

If drinks excite you - and you’re close-enough on the requirements, we’d love to hear from you!

Candidates will be required to complete a functional screening assessment as part of the recruitment process.

We are together creators

We’re big, but part of something much bigger. Dan Murphy’s is one of a number of brilliant retail businesses like BWS, ALH Hotels, Pinnacle Drinks within the Endeavour Group. Together we create the moments that bring millions of people together. And together we have more fun, create more opportunities, and score a lot more goals. We’re serious about having a good time - creating a safe, inclusive and fun place to work. We’re all about creating a more sociable future - for our customers and each other.

#WeAreTogetherCreators #ComeAsYouAre #FeelTheEnergy #DreamBig #LeaveYourMark #DanMurphys #DrinkBetter #EndeavourGroup