CSE Specialist

Transport for NSW; Sydney; Hybrid; AUD 90,000 - 150,000; Full time

Job summary

Transport for NSW seeks a seasoned engagement professional to design and deliver strategic, evidence‑led engagement and communications across major programs. You will lead stakeholder consultation, manage issues, and coordinate compelling content that informs decision‑making with diverse voices.

The role focuses on building trusted relationships across government, industry and Aboriginal communities, ensuring transparency and strong community confidence in outcomes.

Qualifications

• Strong strategic engagement, communications, stakeholder-management and analytical abilities formed across complex programs.
• Ability to translate complex technical content into accessible material for diverse audiences.
• Experience building partnerships across government, industry and communities.

Responsibilities

• Design, deliver and evaluate evidence-based engagement and communications strategies.
• Lead consultation activities, manage issues and risks, and coordinate content and storytelling.
• Use insights and data to strengthen participation, transparency and community confidence.

Skills

Strategic engagement

Stakeholder management

Communications

Relationship building

Job description

Transport for NSW – Sydney International Airport NSW

You want to play a part in making NSW a better place to work, live and travel.

Here's your chance to design and deliver efficient, customer-focused services that also enhance accessibility, sustainability and overall quality of living for more people than you've imagined.

In this role, you'll:

Working as part of a team delivering strategic, insight‑led community and stakeholder engagement services across Transport for NSW programs, projects and initiatives, this role will see you design, deliver and evaluate evidence‑based engagement and communications strategies, lead consultation activities, manage issues and risks, coordinate compelling content and storytelling, and use insights and data to strengthen participation, transparency and community confidence.

You will lead inclusive, insight‑led engagement and communication activities in a complex, multi‑stakeholder and politically sensitive environment, building trusted relationships across communities, government, industry and Aboriginal stakeholders to ensure diverse perspectives are heard, considered and reflected in decision‑making.

We have a number of Permanent and Temporary Fixed Term role available across the following areas;

• Sydney - office locations CBD, Macquarie Park and Parramatta
• North Region - office locations Newcastle & Grafton
• West Region - office locations Parkes
• Statewide – office locations negotiable from the above list

For more information on this position and business unit, view the role descriptionand information pack.

About you

Your strong strategic engagement, communications, stakeholder‑management, analytical and relationship-building skills formed across complex, high‑profile programs or projects within government, infrastructure or related environments will see you excel in managing diverse stakeholder expectations, translating complex technical, delivering meaningful engagement programs, supporting project and policy outcomes, and responding to emerging issues to build trust, transparency and community confidence.

You are recognised as a credible and influential engagement professional and trusted communicator, skilled at designing and facilitating engagement activities and creating clear, accessible content that connects with diverse audiences, and experienced in building partnerships across government, industry, community and Aboriginal stakeholders.

Who we are

Transport for NSW provides a safe, integrated, and efficient transport system. We connect people, communities and industry every day.

Our workforce is as diverse as the community we serve. If you’d like further information on our inclusion and diversity initiatives, visit Transport careers.

Flexible work optionsmay be available. Learn more viaFlexible work options and policy

Aboriginal people and people living with disability are supported throughout the recruitment process and at work, and we encourage you to apply. Visit Supporting Aboriginal People or Supporting People with Disability for more information or speak to your talent team member to arrange any adjustments to how you interact with us.

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