Credit Controller: Growth Path & Collaborative Finance

Sharp & Carter; City of Melbourne; On-site; AUD 65,000 - 90,000; Full time

Benefits offered by this job

Career development opportunities

Supportive team environment

EAP and wellbeing initiatives

Modern Melbourne CBD office

Job summary

Sharp & Carter is partnering with a leading Australian organisation to fill a Credit Controller role based in Melbourne. In this position, you will manage debtor ledgers, process payments, and resolve invoice and payment queries to support cash flow and customer outcomes.

You will work with finance and operations teams to meet collection targets, build strong relationships with customers, and contribute to credit risk management.

Qualifications

• Previous experience as a Credit Controller.
• Strong problem-solving and negotiation skills.
• Excellent communication and relationship-building skills.
• Positive, proactive and can-do attitude.
• Confident in building and maintaining strong internal and external relationships.

Responsibilities

• Manage a designated debtor ledger, including the collection of overdue accounts and monitoring of outstanding balances.
• Process and reconcile customer payments while maintaining accurate account records and notes.
• Investigate and resolve account, invoice, and payment-related queries in a tailored manner.
• Liaise with customers to negotiate payment arrangements and achieve positive collection outcomes.
• Build strong relationships with stakeholders to support effective credit management.
• Work collaboratively across finance and operational teams to achieve collection targets and minimise credit risk.

Skills

Credit control experience

Negotiation skills

Communication skills

Relationship-building

Job description

Sharp & Carter is partnering with a leading Australian organisation to fill a Credit Controller role based in Melbourne. In this position, you will manage debtor ledgers, process payments, and resolve invoice and payment queries to support cash flow and customer outcomes.

You will work with finance and operations teams to meet collection targets, build strong relationships with customers, and contribute to credit risk management.