Credit Administration Officer - Fixed Term 7 Mths

GPC Asia Pacific; Queensland; On-site; AUD 55,000 - 75,000; Full time

Job summary

A leading industrial and automotive supplier in Queensland is seeking a dedicated Credit Administration Officer for a 7-month fixed term. This role involves managing credit department emails, providing exceptional customer service, and supporting the finance team. Ideal candidates are customer-focused, possess strong communication skills, and are comfortable with Excel. Join a dynamic team in a supportive environment offering various employee benefits. Apply now to kick-start your career!

Benefits

Staff discounts across the GPC Asia Pacific group of Companies

Private health insurance discounts

Employee assistance program

A highly safety-conscious work environment

Access to employee platform MOVE for discounts and announcements

Qualifications

• Looking to kick start your professional career or an experienced person wanting to join a stable, progressive company.
• Be available for this fixed term opportunity.
• Full time hours with a flexible start time between 7am – 9am.

Responsibilities

• Manage incoming emails and support the Credit Officers.
• Handle customer complaints and resolve queries.
• Provide administration support to the team.

Skills

Customer service experience

Excellent verbal and written communication skills

Intermediate mathematical skills

Intermediate computer skills

Ability to develop strong professional relationships

Tools

Excel

Job description

Great opportunity to join our Credit team. Fixed Term 12 months, Brisbane or Melbourne location.

GPC Asia Pacific is currently seeking a talented customer service expert to join our finance team as a Credit Administration Officer on a Fixed Term 7 months basis, to complement our talented team in our Brisbane Support Office.

Responsibilities

Administration Tasks

• Managing the Credit Departments incoming emails – actioning and distribution as required
• Providing copies of invoices & statements as requested to support the Credit Officers
• Uploading invoices into online portals for large Industrial & Mining customers
• Liaising with stores to resolve variations/discrepancies regarding Purchase Orders & Pricing
• Providing administration support to the rest of the team as required
• Assisting with Banking and Payment allocations

Customer Service

• Make and receive phone calls from customers and our store network
• Handle customer complaints and resolve queries
• Process journals to resolve banking/receipting issues
• Provide genuine, friendly, prompt service

About You

• Customer service experience
• Looking to kick start your professional career, or an experienced person wanting to join a stable, progressive company
• Be available for this fixed term opportunity
• Full time hours with a flexible start time between 7am – 9am
• Demonstrated ability to provide exceptional customer service and develop strong professional relationships
• Excellent verbal and written communication skills
• Intermediate mathematical and literacy skills
• Intermediate computer skills, and confidence with excel

Looking after you

• Staff discounts across the GPC Asia Pacific group of Companies
• Private health insurance discounts
• Employee assistance program
• A highly safety conscious work environment
• Access to GPC’s exciting employee platform MOVE, unlocking amazing discounts at top retailers, business announcements, e-cards and our employee recognition program, plus so much more!

GPC Asia Pacific

Movement is in our DNA. We are GPC Asia Pacific: one of the largest industrial and automotive aftermarket parts and service suppliers in Australia, New Zealand and South East Asia. Our iconic brands include Repco, NAPA, McLeod Accessories and Motion Industries.

Yet we are more than just a parts and service company. We propel people forward.

With over 8000 team members in Asia Pacific, and 60k+ globally, being part of Genuine Parts Company won’t leave you standing still. Reach is key to our success. Learn more about our business online at www.gpcasiapac.com.

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GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.