Country Operation Manager- United States => Relocate to United States

LaowaiCareer; Sale; On-site; AUD 90,000 - 120,000; Full time

Job summary

A leading logistics company in Victoria, Australia is seeking an experienced professional to manage end-to-end cross-border logistics solutions for B2C and B2B markets. The ideal candidate should have over 8 years of experience in logistics, preferably in e-commerce, and demonstrate strong data analysis and project management skills. Fluency in English and Chinese is essential; additional languages are a plus. Join our team and contribute to optimizing our operations and enhancing customer experiences.

Benefits

Flexible working arrangements

Career development opportunities

Qualifications

• Minimum of 8 years experience in in-house logistics or international logistics companies.
• Preferably experienced in e-commerce.
• Strong project management skills and ability to work under pressure.

Responsibilities

• Design and implement end-to-end cross-border logistics solutions.
• Drive operation performance excellence and optimize accordingly.
• Conduct data analysis and produce data-driven solutions.

Skills

B2C e-commerce

Data analysis

Project management

Fluent in English

Fluent in Chinese

Spanish or Portuguese

Job description

Job Description

• 1. Familiar with e-com business, design and implement end-to-end cross-border logistics solutions （B2C & B2B）, covering line haul, destination customs clearance, warehousing, and last-mile distribution services. Ensure optimal product competitiveness and customer experience.
• 2. Overall responsible for operation performance excellence. Establish response area / countries operation KPI and continue drive for the next step optimization based on the cost, lead time, and customer experience.
• 3. Data-analysis skill-set is a must, able to recognize operation exceptions, predict operation KPI trending direction based on operation / financial data analyst, and build up resolutions accordingly.
• 4. Expertise in project management and project execution in the remote working environment across different departments / BU functions inter-nation.
• 5. Area expertise. In-depth knowledge of response area e-commercial market and logistics solutions, innovate solutions according to latest market development. Regulation adjustment
• 6. Partner / supplier contract management and supplier life-cycle management

Requirements

• 1. Minimum of 8 years working experience in multi-nation company (in-house logistics functions), or working experience in international logistics company / freight forwarder as program manager, operation manager; Must have on-hands experience on the operation.
• 2. e-commerce experience preferred
• 3. Project management experience
• 4. Result-oriented and be able to work under pressure.
• 5. Excellence in data analytics, ability to independently conduct data analysis and produce data-driven solutions
• 6. Fluent in English & Chinese, Spanish or Portuguese is a plus

Benefits : Skills :

• B2C e-commerce, Global Logistics