Correctional Practice Leader & Coach

Department of Justice and Community Safety VIC; Melbourne; On-site; AUD 116,000 - 141,000; Full time

Benefits offered by this job

Superannuation

Job summary

Department of Justice and Community Safety VIC invites applications for a Manager, Professional Practice at Dame Phyllis Frost Centre. You will lead the Professional Practice Model, drive evidence-based approaches, and coach custodial staff to enhance rehabilitation outcomes within a correctional setting.

You will guide training, policy development and strategic reform initiatives, shaping a positive prison culture and safer communities across Victoria.

Qualifications

• Demonstrated experience applying evidence-based, trauma-informed and person-centred approaches to support rehabilitation and achieve positive outcomes for complex and high-risk cohorts.
• Strong ability to provide practice leadership, expert advice and strategic guidance within a complex operational environment.
• Proven experience developing capability through coaching, mentoring, training and the facilitation of professional development initiatives.
• Well-developed analytical and problem-solving skills, with the ability to interpret information, identify opportunities for improvement and deliver practical solutions.
• Strong stakeholder engagement and influencing skills, with a demonstrated ability to build trusted relationships and achieve outcomes across diverse groups.
• Experience leading or contributing to strategic projects, service improvement initiatives and organisational reform activities.
• A sound understanding of contemporary correctional practice, the Correctional Practice Framework and broader justice system priorities would be highly regarded.

Responsibilities

• Leading the implementation and continuous improvement of the Professional Practice Model, ensuring contemporary, evidence-based correctional practice is embedded across the prison.
• Providing specialist advice, coaching and practice support to custodial staff and leaders to strengthen professional judgement, decision-making and rehabilitation-focused approaches.
• Designing and facilitating training, reflective learning activities and capability-building initiatives that enhance staff confidence, competence and effectiveness.
• Monitoring and analysing practice, performance and operational data to identify emerging trends, risks and opportunities for continuous improvement.
• Building strong relationships with internal and external stakeholders to drive collaboration, share best practice and support strategic and operational objectives.
• Contributing to policy development, reform initiatives and organisational change activities that strengthen correctional practice and service delivery outcomes.

Skills

Trauma-informed practice

Evidence-based practice

Coaching & mentoring

Strategic guidance

Stakeholder engagement

Analytical thinking

Leadership

Education

Psychology / Social Work / Criminology / Human Services

Training / Education

Certificate IV in Correctional Practice (CSC40120)

Tools

MS Office

Job description

Department of Justice and Community Safety VIC invites applications for a Manager, Professional Practice at Dame Phyllis Frost Centre. You will lead the Professional Practice Model, drive evidence-based approaches, and coach custodial staff to enhance rehabilitation outcomes within a correctional setting.

You will guide training, policy development and strategic reform initiatives, shaping a positive prison culture and safer communities across Victoria.