Corporate Vice President - Open DEX Software Engineer

New York Life Insurance; New York (NY); Hybrid; AUD 235,000 - 294,000; Full time

Benefits offered by this job

Leave programs

Adoption assistance

Student loan repayment programs

Pension plan

Summer flex time

Job summary

New York Life is seeking a Senior Open DEX Software Engineer to own the end‑to‑end delivery of the Open DEX platform, from design and implementation through testing, debugging, and production incident support.

You will develop enterprise integrations across Microsoft 365, Azure AD Entra ID, ServiceNow and more, while advancing AI‑assisted development and establishing reusable, secure engineering standards across TDAV teams.

Qualifications

• Strong proficiency in Python with production experience designing, building, testing, debugging, performance‑tuning, and supporting applications.
• Experience building and troubleshooting enterprise API integrations across large platforms and services.
• Experience delivering containerized applications using Docker/Kubernetes/Helm and implementing IaC with GitHub Actions, Terraform, Ansible, and Argo CD.
• Proficiency with modern AI-assisted development tools and LLMs, including safe, auditable workflows.
• Excellent analytical, problem‑solving and collaboration skills with the ability to own technical workstreams independently.

Responsibilities

• Develop and operate the Open DEX platform: design, build, test, debug, optimize, and support production apps and internal tools.
• Build enterprise integrations and automation across Microsoft 365, Azure AD/Entra ID, ServiceNow, and more, handling authentication, token handling, retries, and security considerations.
• Advance AI-assisted engineering using LLM tooling and MCP, building agentic AI applications with proper controls for security and auditability.
• Build secure, scalable foundations with Docker, Kubernetes, Helm, CI/CD, and IaC using GitHub Actions, Terraform, Ansible, and Argo CD; support AWS services like EKS, S3, RDS, etc.

Skills

Python

Automation scripting

REST APIs

Communication

Analytical thinking

Tools

Docker

Kubernetes

Helm

GitHub Actions

Terraform

Ansible

Argo CD

AWS EKS

Job description

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Remote, New York, United States

Remote

Job Description

Requisition ID

94808

Department

Job Function

Location

Remote,New York,United States

Role Location Designation

Technology, Data, AI and Ventures:

Within the Tech, Data, AI, Ventures (TDAV) organization, our work is guided by a shared vision: deploying the power of technology, data, AI and ventures to accelerate sustainable competitive advantage for New York Life’s businesses. We build solutions that power how we serve policy owners, agents, advisors and employees while delivering measurable business outcomes.

Across technology, data, AI, cyber, product, digital experience, architecture and infrastructure, TDAV combines the scale and investment of an industry leader, access to leading-edge technologies and the opportunity to help shape how a world-class financial services company competes in the AI era - all backed by the stability and purpose of a mutual company built to last.

Business Unit

Within the Tech, Data, AI, Ventures (TDAV) organization, our work is guided by a shared vision: deploying the power of technology, data, AI and ventures to accelerate sustainable competitive advantage for New York Life’s businesses. We build solutions that power how we serve policy owners, agents, advisors and employees while delivering measurable business outcomes.

Across technology, data, AI, cyber, product, digital experience, architecture and infrastructure, TDAV combines the scale and investment of an industry leader, access to leading-edge technologies and the opportunity to help shape how a world-class financial services company competes in the AI era — all backed by the stability and purpose of a mutual company built to last.

Role Overview

This role supports the development and ongoing operation of the Open DEX platform, including building and maintaining internal tooling, enterprise API integrations, and AI-assisted automation across the firm’s cloud, endpoint management, and service‑management environment.

The role owns delivery end-to-end, from design and implementation through testing, debugging, performance tuning, and production incident support. The engineer will also establish reusable patterns, standards, and tooling that can be adopted by other engineering teams across the organization.

What You’ll Do

• Develop and operate the Open DEX platform:Design, build, test, debug, optimize, and support production applications, services, and internal tools using Python, Bash, PowerShell, APIs, container technologies, cloud services, and modern software engineering practices. Diagnose live production incidents across application, database, network, and platform layers and implement durable solutions that address root causes.
• Build enterprise integrations and automation:Develop, maintain, and troubleshoot REST API integrations across Microsoft 365, Azure AD / Entra ID, Microsoft Intune, Active Directory, ServiceNow, PagerDuty, Rundeck, and other business applications. Build automated operational and incident workflows while addressing authentication, authorization, token handling, pagination, retries, error handling, rate limiting, credential synchronization, network restrictions, and identity or role configuration issues.
• Advance AI-assisted engineering:Use modern AI-assisted development tools and LLMs to accelerate development, debugging, documentation, code review, and automation. Build agentic AI applications and LLM tooling, including tool interfaces and integrations using Model Context Protocol (MCP) or comparable frameworks, while applying appropriate controls for prompt injection, destructive operations, credential access, least privilege, and per-user audit logging.
• Build secure, scalable engineering foundations:Deliver containerized applications using Docker, Kubernetes, and Helm and develop CI/CD and infrastructure‑as‑code capabilities using technologies such as GitHub Actions, Terraform, Ansible, GitOps, and Argo CD. Support AWS services including EKS, IAM/IRSA, VPC, S3, Secrets Manager, RDS PostgreSQL, Route 53, and KMS, along with observability and production support through Datadog, Grafana, CloudTrail, and PagerDuty. Support artifact and package management in restricted‑egress environments using JFrog Artifactory or equivalent technologies.
• Own technical direction and reusable standards:Operate as the sole or primary engineer on workstreams as needed, setting technical direction and making implementation decisions independently. Partner across engineering, security, identity, and infrastructure teams to establish reusable components, development patterns, and standards that reduce duplicated effort. Identify and drive opportunities beyond assigned scope, including solutions addressing compliance or operational risk, and communicate technical concepts, operational impact, and business value to stakeholders.

What You’ll Bring

Required Skills

• Strong proficiency in Python with production experience designing, building, testing, debugging, performance‑tuning, and supporting applications and services in a live enterprise environment; proficiency with Bash and PowerShell for cross‑platform automation.
• Strong understanding of HTTP/HTTPS, REST APIs, JSON, modern service architecture, Git version control, and authentication and authorization technologies including API keys, OAuth 2.0, OIDC, JWT, SAML, service principals, and workload identity federation. Experience securely managing credentials through enterprise secret stores such as AWS Secrets Manager, External Secrets Operator, KMS, or equivalent using least‑privilege and auditable access.
• Experience building and troubleshooting enterprise API integrations and automated workflows across platforms such as Microsoft 365, Azure AD / Entra ID, Microsoft Intune, Active Directory, ServiceNow, PagerDuty, and Rundeck, including diagnosing issues across network, identity, and application layers.
• Experience delivering containerized applications using Docker, Kubernetes, and Helm; developing CI/CD pipelines and infrastructure as code using GitHub Actions, Terraform, Ansible, GitOps, or Argo CD; and working with AWS services including EKS, IAM/IRSA, VPC, S3, Secrets Manager, RDS PostgreSQL, Route 53, and KMS.
• Proficiency with modern AI‑assisted development tools and LLMs, including prompt engineering and AI‑powered engineering workflows. Experience building agentic AI applications and production LLM tooling using MCP or comparable frameworks, with an understanding of security considerations for AI systems with write access.
• Strong analytical, problem‑solving, communication, and collaboration skills, with the ability to independently own technical workstreams, diagnose production incidents to root cause, establish reusable engineering standards and tooling, collaborate across engineering, security, identity, and infrastructure teams, and translate technical work into business and operational value.

Preferred Skills

• Experience with enterprise IT management and automation platforms, including endpoint management at scale using Microsoft Intune Automated Device Enrollment, Autopilot, or JamF, as well as identity lifecycle automation and Microsoft 365 integrations.
• Experience building scalable, secure, and maintainable enterprise applications, custom integrations, internal tools, or automation solutions leveraging enterprise APIs.
• Experience supporting regulatory and compliance requirements in a financial services environment, including SEC and GDPR requirements, through automation and controls.
• Experience with workflow orchestration platforms such as Kestra, Dagster, or Argo Workflows and with multi‑cluster Kubernetes platform operations.

Job Level: LEVELPF5

Pay Transparency

Salary Range:$168,801 - $210,800

Discretionary bonus eligible:Yes

Actual base salary will be determined based on several factors but not limited to individual’s experience, skills, qualifications, and job location. Additionally, employees are eligible for an annual discretionary bonus. In addition to base salary, employees may also be eligible to participate in an incentive program.

Company Overview

At New York Life, our 180-year legacy of purpose and integrity fuels our future. As we evolve into a more technology-, data-, and AI-enabled organization, we remain grounded in the values that drive lasting impact.

Our diverse business portfolio creates opportunities to make a difference across industries and communities—inviting bold thinking, collaborative problem‑solving, and purpose‑driven innovation. Here, you’ll find the rare balance of long‑standing stability and forward momentum, supported by an inclusive team that honors tradition while embracing progress.

As a Fortune 100 mutual company, we offer a place to grow your skills, contribute to meaningful work, and deliver solutions that matter. Your ideas drive what’s next, and your growth powers it.

We provide a full package of benefits for employees – and have unique offerings for a modern workforce, including leave programs, adoption assistance, and student loan repayment programs. Based on feedback from our employees, we continue to refine and add benefits to our offering, so that you can flourish both inside and outside of work.

Our Commitment to Inclusion

At New York Life, fostering an inclusive workplace is fundamental to who we are and how we serve our communities. We have a longstanding commitment to creating an environment where individuals can contribute their best and succeed together. This foundation is rooted in our core values of humanity and integrity, ensuring that every employee feels valued and supported. By embracing a broad range of perspectives and experiences, we achieve greater success and fulfill our promise of providing financial security and peace of mind to families across all communities.

Recognized as one Fortune’s World’s Most Admired Companies, New York Life is committed to improving local communities through a culture of employee giving and volunteerism, supported by theFoundation .We're proud that due to our mutuality, we operate in the best interests of our policy owners.

Job Requisition ID: 94808

Family Friendly Benefits

Find benefits that support your unique family situation, including fertility assistance, paid new‑parent benefits, backup childcare services, free virtual tutoring, and more.

We Invest in Your Future

Enjoy a more secure future with a company-sponsored pension plan for eligible employees and a savings plans with a company match 1 .

Take advantage of our tuition reimbursement program to further your education and advance your career with job‑related courses and programs.

Summer Flex Time

Take time for yourself and your loved ones. Enjoy reduced working hours during the summer months.

Disclaimer 1 :

Eligibility for, and benefits under, the Pension Plan and 401(k) Savings Plan (“Plans”) are determined in accordance with the terms of the applicable plan document. Employees of certain subsidiaries, including but not limited to Group Benefit Solutions, employees of Life Insurance Company of North America and New York Life Group Insurance Company of NY, are not eligible to participate in the Pension Plan. In the event of a conflict between this information and the applicable plan document, the applicable plan document governs. The Company reserves the right to amend or terminate the Plans at any time.