Corporate Services Administration Officer

Airnorth; Darwin; On-site; AUD 50,000 - 70,000; Full time

Job summary

A leading regional airline in Darwin is seeking a Corporate Services Administration Officer to manage front-office tasks and ensure effective communication internally and externally. The role requires a minimum of 2 years' experience in administration, strong organisational skills, and a polished telephone manner. The candidate should thrive in a dynamic environment and have the ability to multitask and maintain confidentiality. This position offers opportunities for professional growth and a range of employee benefits.

Benefits

Employee discounts on travel

Health insurance

Gym memberships

Employee assistance program

Qualifications

• Minimum 2 years’ experience in a front-of-office administration role.
• Demonstrated experience in corporate administration and procedures.
• Demonstrated high-level communication/customer service skills.

Responsibilities

• Communicate with customers and employees professionally.
• Answer multi-line telephone system and direct calls.
• Maintain and update filing systems and databases.

Skills

Front-of-office administration experience

High-level communication skills

Time-management skills

Ability to work unsupervised

Database maintenance

Job description

Corporate Services Administration Officer

The Corporate Services Administration Officer position is pivotal in ensuring that all initial interactions with our business are handled with professionalism and efficiency before directing them to the appropriate internal channels.

We're seeking someone with a hands‑on approach, a polished telephone manner, and a can‑do attitude. You'll be responsible for a variety of reception and administrative tasks, working independently with minimal supervision.

Strong organisational skills are a must, as is the ability to interact with colleagues at all levels in a dynamic environment, sometimes under pressure.

We value flexibility, proactivity, and resourcefulness, all while maintaining a friendly and professional demeanor, and always ensuring confidentiality.

Qualifications Essential

• Minimum 2 years’ experience in a front‑of‑office administration role.
• Demonstrated experience in the key areas of administration and corporate administration and procedures.
• Demonstrated high‑level communication/customer service skills – both written and verbal.
• Demonstrated time‑management skills with the ability to achieve deadlines and multitask.
• Ability to work unsupervised, multitask & prioritise workload.
• Ability to work in a team environment.
• Experience with maintaining databases, collation of reports, including editing, compiling and distribution.
• Experience with the collation of pay sheets, expense reimbursements and purchase orders.
• Must hold a current NT drivers’ license.
• Be able to hold and maintain an Aviation Security Identification Card (ASIC).

Principal Accountabilities Responsibilities

Reception

• Communicate with customers, employees, and members of the public in a professional, timely and efficient manner.
• Answer multi‑line telephone system, direct calls and take messages.
• Compile, copy, sort and file records of office activities, business transactions, and other activities.
• Operate office machines, such as photocopiers and scanners, and personal computers.
• Compute, record and proofread data and other information, such as records or reports.
• Maintain and update filing, inventory, mailing and database systems.
• Open, sort and route incoming mail, answer correspondence, and prepare outgoing mail.
• Review files, records, and other documents to obtain information to respond to requests.
• Deliver messages and run errands for the business.
• Inventory and order materials, supplies and services including uniforms.
• Prepare meeting agendas, attend meetings, and record and transcribe minutes as required.
• Make travel arrangements for office personnel.
• Other duties as directed and/or required.

Human Resource Responsibilities

• Administrating Years of Service.
• Administrator of High Flyer Award Program.
• Coordination of Uniforms for the Business.
• Managing ASIC Process.
• Coordination of Car Park Passes.
• Coordination of Employee Benefits Program.
• Updating Envision Records.
• General Administration Duties.
• Assisting with the Onboarding and Induction Process.

Finance Responsibilities

• Process and coordinate purchase orders for Corporate Services Team.

Corporate Duties

• Security and Key Management.
• Undertake administrative duties as directed, ensuring compliance with guidelines for confidential correspondence, reports and other complex documents.

Why Join Airnorth?

At Airnorth, we value innovation, safety, and continuous improvement. You'll be part of a team that prides itself on maintaining high standards.

Airnorth also offers a range of employee benefits including discounts on domestic and international travel, health insurance, gym memberships and an employee assistance program.

Ready to Take Off with Us?

If you're excited about this opportunity and meet the essential requirements, we’d love to hear from you! Apply now to join Airnorth and play a vital role in our HR team.

To apply for this position, you must have the legal right to live and work in Australia without restrictions. As shortlisting will commence immediately, we reserve the right to close this position earlier than stated.