Contracting Manager (Asia Pacific) - South Bank, QLD

Flight Centre Travel Group; Brisbane, Sydney; Presencial; AUD 90.000 - 120.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Staff discounts

Travel discounts

Learning & development

LinkedIn Learning

Mental health support

Social events

CSR program

Sustainability initiatives

Descripción de la vacante

Flight Centre Travel Group is seeking a commercially savvy Contracting Manager to secure direct contracts with hotels, transfers, tours, and experiences across APAC. Role involves strategic negotiations, supplier relationship management, and cross-functional collaboration with Revenue, Operations, Tech, Product and Marketing.

Two roles are available (one 12-month term), based in Brisbane or Sydney. Ideal candidates have 2–3 years in hotel procurement and strong market intelligence capabilities.

Formación

• 2–3 years of hotel procurement, market analysis, or similar commercial role.
• Proven experience in competitive analysis and market intelligence.
• Strong negotiation, supplier management and stakeholder engagement skills.
• Experience analyzing commercial performance metrics and identifying growth opportunities.
• Experience with booking platforms Helio, Salesforce, HotelHub and Gimmonix.
• Strong commercial acumen with pricing, margins and competitive positioning.
• Analytical and data-driven decision-making abilities.
• Excellent relationship-building and cross-functional collaboration skills.
• Ability to learn multiple systems quickly.
• Wholesale, retail or travel industry experience preferred.
• Tertiary qualification in Business or Hospitality desirable.

Responsabilidades

• Oversee sourcing and contracting for hotel, transfer, day tours, and experiences across APAC.
• Secure competitive rates, value-adds, and contract terms aligned to customer/brand requirements.
• Support supplier negotiations, contract escalations and commercial problem-solving.
• Manage supplier relationships and lead performance reviews.
• Monitor key metrics like Total Contract Margin and rate integrity.
• Provide market insights to pricing/yield teams.
• Collaborate with Ops, Distribution and Tech to ensure content is integrated.
• Partner with Product and Marketing on supplier promotions and content quality.
• Analyze performance data and advise leadership on improvements.
• Ensure contracts meet legal, risk, and governance requirements.
• Drive process improvements in contracting and onboarding.

Conocimientos

Negotiation

Supplier management

Stakeholder engagement

Analytical thinking

Data-driven decisions

Educación

Business or Hospitality qualification

Herramientas

Helio

Salesforce

HotelHub

Gimmonix

Descripción del empleo

About The Opportunity

Are you a commercially savvy procurement professional with a passion for travel and supplier partnerships?

Are you a commercially savvy procurement professional with a passion for travel and supplier partnerships?

As a Contracting Manager, you will play a critical role in securing competitive, high-quality direct contracts across hotels, transfers, tours, and experiences throughout the Asia Pacific region. You will combine strategic negotiation skills, commercial insight, and supplier relationship management to drive margin growth and ensure our brands remain competitive in market. Working closely with Revenue Management, Distribution, Operations, Technology, Product, and Marketing teams, you'll have a direct impact on commercial performance and customer outcomes. There are currently two roles available, including one 12-month fixed term contract. These roles can be based in Brisbane (preferred) or Sydney.

What You Will Do

• Oversee sourcing and contracting activities for hotel, transfer, day tour, and experience suppliers across APAC leisure markets
• Secure competitive rates, value-adds, and contract terms aligned to customer and brand requirements
• Support strategic supplier negotiations, contract escalations, and commercial problem-solving initiatives
• Manage supplier relationships and lead performance reviews to strengthen commercial partnerships
• Monitor key commercial metrics including Total Contract Margin (TCM), win/direct percentage, production trends, availability, and rate integrity
• Provide commercial insights and market intelligence to Revenue Management teams to support pricing and yield strategies
• Collaborate with Operations, Distribution, and Technology teams to ensure contracted content is accurately integrated and performing effectively
• Partner with Product and Marketing teams to support supplier promotions, campaigns, and content quality improvements
• Analyse commercial performance data and provide recommendations to procurement leadership and key stakeholders
• Ensure contracts meet legal, risk, compliance, ethical, privacy, and governance requirements
• Drive continuous improvement initiatives across contracting processes, supplier onboarding, and procurement tools

What You Will Need

• 2-3 years' experience in hotel procurement, market analysis, or a similar commercial role
• Proven experience in competitive analysis and market intelligence
• Strong negotiation, supplier management, and stakeholder engagement skills
• Experience analysing commercial performance metrics and identifying growth opportunities
• Experience working with booking platforms such as Helio, Salesforce, HotelHub, and ideally Gimmonix
• Strong commercial acumen with an understanding of pricing, margins, and competitive positioning
• Analytical and data-driven decision-making capability
• Excellent relationship-building and cross-functional collaboration skills
• Ability to work across multiple systems and quickly learn new platforms
• Wholesale, retail, or travel industry experience preferred
• Tertiary qualification in Business, Hospitality, or a related field desirable

What You'll Enjoy

Culture: you will be employed by an inclusive company that offers a team culture like no other in the industry -Flight Centre Travel Group Australia is proud to be a certifiedGreat Place To Work® Australia New Zealand Pty Ltd

Our People: FCTG is an Equal Opportunity Employer and encourage all suitably qualified applicants to apply, including Aboriginal and Torres Strait Islander People and people from racial, ethnic, or ethno-religious minority groups and people with disability, regardless of race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status

Development:Individualised Learning & Development pathway options

Access to 'LinkedIn Learning' for ongoing skills development: over 24,500 courses in over 20 languages

Exclusive Staff Discounts:Accessible via our employee-only portal with 350+ of Australia’s leading retailers,health and wellness discounts, financial planning advice, employee share plan and more

Travel Discounts:Including family and friends - flights, hotels, tours, cruises, travel insurance and more

Brightness of Future:Career opportunities in a network of brands and businesses across theglobe -we promote from within

Corporate Health Discounts:Access exclusive discounts on health insurance plans for you and your family with our partner, BUPA, access to internal gym

Mental Health:Support and Employee Assistance Program for staff and family

Social: Embrace the famous Flight Centre culture at our Reward & Recognition events throughout the year including our most popular events on the calendar - the Global Gathering (Bangkok '26, Sydney '27) and EOFY Celebration

Giving Back:Corporate Social Responsibility program supporting nominated charities through Workplace Giving, volunteering and fundraising; paid parental and volunteer leave

Sustainability:The protection of our environment is essential to the future of tourism so as a leading travel group, we have made efforts to create positive outcomes for destinations, communities, and wildlife too

Please Note: applications can only be considered by candidates who are based in Australia and have the right to work without restriction or requiring visa sponsorship.