Content Services Operator

Paramount Australia & New Zealand; Sydney; On-site; AUD 52,000 - 72,000; Full time

Job summary

Paramount Skydance Corporation is seeking a Content Services Operator in Sydney on a casual basis. You will prepare media assets for programming, promos, commercials and news, across linear and streaming platforms, working with state-of-the-art tech in a collaborative team.

The role emphasizes attention to detail, customer service and adaptability, with a 24/7 rotating roster and opportunities to expand skills across business units.

Qualifications

• A motivated self-starter who can thrive in a deadline driven environment.
• Strong customer service focus and effective communication.
• High attention to detail in media asset handling.
• Solid computer literacy and openness to new technology.
• Ability to learn and adapt to evolving workflows and procedures.
• Willingness to work within a 24/7 rotating roster.

Responsibilities

• Acquire and ingest programming, promos, commercials, news and production assets and daily feeds.
• Ensure media assets are available in the Media Asset Management system for production teams.
• Utilize advanced workflow tools to prepare items for transmission and tracking.
• QC broadcast/streaming items and apply metadata and play-out segmentation as required.
• Monitor assets on schedule and coordinate with internal and external facilities.
• Handle raw media and assist in processing with high-end media applications.

Skills

Deadline-driven

Customer service

Attention to detail

Computer literacy

Adaptability

Teamwork

Job description

Paramount Skydance Corporation is a leading global media and entertainment company that creates premium content and experiences for audiences worldwide. Driven by iconic studios, networks and streaming services, Paramount's portfolio of consumer brands includes CBS, Showtime Networks, Paramount Pictures, Nickelodeon, MTV, Comedy Central, BET, Paramount+, Pluto TV, Network 10 (Australia) and Channel 5 (UK). In Australia, we deliver premium content on any screen, anytime, anywhere, via an enhanced viewing ecosystem. We pride ourselves on creating content that gets people talking. What’s more, you can watch and stream for free on 10, 10 Drama, 10 Comedy and Nickelodeon, plus a vast array of Free Ad-Supported Streaming TV (FAST channels) as well as our subscription video on demand service Paramount+.

We’re now looking for Content Services Operators to join our busy Sydney station on a rolling CASUAL basis, with hours and days varying depending on demand.

What you’ll do in Content Services:

You’ll combine your strong attention to detail and technical skills to assist in the preparation of media assets for Programming, Promo, Commercial, News and Production across both linear and streaming platforms. Working with state-of-the-art technology in a supportive, high-morale team, you’ll have the chance to expand your skills, collaborate across business units, engage in the power of content

This is a place where variety is the norm, teamwork is strong, and learning opportunities are everywhere.

Functions will also include:

• Acquisition and ingest of Programming, Promo, Commercial, News, Production and streaming assets as well as daily local and international satellite feeds.
• Making sure media assets are readily available within our Media Asset Management system for all our internal production teams.
• Utilising advanced workflow tools ensuring media items are prepared for transmission with appropriate workflow stages applied and monitored.
• QC of broadcast and streaming items ensuring technical standards are met and applying play out segmentation and integration metadata where required (yes, getting paid to watch our great new content!)
• Scheduled asset monitoring, liaising with internal and external facilities ensuring all broadcast items are ready when they need to be.
• Raw media handling and preparation utilising high-end media processing applications and systems

What are we looking for in a Content Services Operator? What’s important:

• A motivated self-starter who can thrive in a deadline driven environment
• An effective communicator with a strong customer service focus.
• High attention to detail.
• Strong computer literacy and enjoy the use of new technology
• Ability to learn and adapt to continuously evolving technology, practices and procedures.
• Ability to work within a 24/7 rotating roster.

Paramount embraces differences and we welcome applications from people of all backgrounds regardless of factors such as race, colour, sex, language, religion, political or other opinion, national or social origin, property or birth. These grounds also include age, nationality, marital status, disability, place of residence and sexual orientation.

We’re honoured to have been named on Diversity Council Australia’s annual list of Inclusive Employers in 2023-24 and 2024-25. This acknowledgement highlights our commitment to creating a diverse and inclusive workplace where all employees feel valued and supported.

Paramount acknowledges Aboriginal and Torres Strait Islander peoples as Australia's original storytellers and the first peoples of the lands where we create, broadcast and connect. We pay our respects to their timeless stories that continue to shape Country and culture.

We’ve got the brands, we’ve got the stars, we’ve got the power to achieve our mission to entertain the planet – now all we’re missing is… YOU! Becoming a part of Paramount means joining a team of passionate people who not only recognize the power of content but also enjoy a touch of fun and uniqueness. Together, we co-create moments that matter – both for our audiences and our employees – and aim to leave a positive mark on culture.