Contact Centre Product Lead

Publicroles; Melbourne; On-site; AUD 116,000 - 141,000; Full time

Job summary

Publicroles in Melbourne, VIC, is seeking a Contact Centre Product Lead to drive strategy and delivery across contact centre platforms. You will partner with business units to translate customer needs into product roadmaps and coordinate cross-functional teams to maximise service quality and operational efficiency.

The role offers a permanent, full-time position with a salary range of AU$116,413–AU$140,849 per year, plus benefits.

Job description

## Contact Centre Product LeadLocation: Melbourne VICSalary: $116,413 - $140,849**What could you take home?** Compare this role with another salary or contract offer, including tax, super and HELP. Compare this role’s take-home This job’s pay is prefilled. Add your other offer to compare.Job type: PermanentCloses: 11:59pm on Sunday 1st November, 2026Posted: 16 Oct 2026Listed via: Careers Victoria