Consumer Peer Worker (LEW L3) - Women's Recovery Network

Alfred Health; Melbourne; On-site; AUD 42,000 - 62,000; Part time

Benefits offered by this job

Salary packaging & novated leasing via

Onsite car/bike parking

Fitness facilities access

Childcare services nearby

Job summary

Bayside Health is seeking a permanent part-time Consumer Peer Worker to provide peer support and practical assistance to service users. This role will help promote choice, hope and social participation within a multidisciplinary team, with duties across the Lilac Pod and related units.

The successful candidate will have lived experience of mental health challenges, a current Victorian Driver’s Licence and a Working With Children Check, plus relevant peer-support experience and training where

Qualifications

• Lived experience of mental health challenges and recovery.
• 12 months lived experience or peer worker role desirable.
• Experience with public/private mental health system.
• Current Victorian Driver’s Licence.
• A satisfactory Working With Children Check.

Responsibilities

• Provide formalised peer support and practical assistance to service users.
• Promote choice, self-determination, hope and opportunities to seek or maintain social roles.
• Work primarily from the Lilac Pod and across the unit, including Hospital in the Home Team.
• Offer a recovery-oriented perspective different from mainstream clinical delivery.
• Collaborate within a multidisciplinary team to support recovery.

Skills

Lived experience

Driver's license

Working With Children Check

Peer support experience

Education

Certificate IV in Peer Work

Cert IV in Mental Health

Intentional Peer Support training

Job description

Bayside Health

Bayside Health is a public health service delivering high-quality care across every stage of life for close to 1.2 million people living in metropolitan Melbourne, the Mornington Peninsula, Koo Wee Rup, Bass Coast and Southern Gippsland. We have more than 15 main sites, including hospitals, centres and clinics that provide comprehensive care from welcoming newborns to supporting older people and a full range of services in between. More than 22,000 dedicated staff are focused on providing exceptional, equitable, and locally connected care through shared expertise, compassion, and a commitment to continuous growth. Education and training are central to staff development as we encourage all employees to strive and thrive. Bayside Health was formed following the merger of Alfred Health, Bass Coast Health, Gippsland Southern Health Service, Kooweerup Regional Health Service and Peninsula Health on 1 January 2026.

• Permanent Part Time (64 hours per fortnight)
• Lived Experience Worker Level 3
• Located at Albert Road Clinic (Ramsay Health)
• 5 weeks annual leave and salary packaging

Women’s Recovery Network

WREN is a 35 bed women’s mental health service. This is an innovative response to the Royal Commissions recommendation on private/ public partnerships and the need for gender and sexual safe units. In partnership Alfred Care Group, Ramsay Health and Goulburn Valley Health will provide a state-wide, specialist comprehensive trauma informed, wellness focused service for women, or those who identify as women, who present with mental health conditions. This service will assess, treat and support women over 18 years of age presenting with complex mental health conditions in a relational context, including presentation during the perinatal period and for women presenting with eating disorders.

This service will include a combination of inpatient and bed substitution beds. This includes 5 perinatal beds, 5 eating disorder beds, 14 General Women’s Mental Health beds within the Albert Road Clinic (ARC) Hub and up to 2 beds in Shepparton Private Hospital in the Shepparton Spoke.

The Role

This is a permanent, part-time position, with an expectation of some coverage of extended hours and weekend work, and is based at the Ramsay Clinic Albert Rd (RCAR).

As an integral and highly valued member of the multi-disciplinary team, the Consumer Peer Worker will provide formalised peer support and practical assistance to service users, to support them through their own unique recovery process. Within a relationship of mutuality and information sharing, they will promote choice, self-determination, hope and opportunities to seek or maintain socially valued roles and connections in their local communities.

This role will work primarily from the Lilac Pod but will work across the whole unit including the Hospital in the Home Team.

In this role, you can offer a unique perspective on recovery that requires a different approach than mainstream clinical mental health service delivery.

Lived Experience Workforce

AMAH’s Lived Experience Workforce is a growing and valued team of peer and carer professionals in designated roles such as Directors, Coordinators, Consultants, Educators, and Support Workers. They contribute across all service areas, including youth, adult, older adult, emergency, and statewide specialist services like Women’s Mental Health and Residential Eating Disorders.

Experience and Qualifications Required

Mandatory

• Lived experience of your own mental challenges and recovery journey, and a rich understanding of your own processes of recovery that inspires hope and belief in recovery
• Minimum 12 month's experience in a lived experience or peer worker role is desirable
• Experience of the public or private mental health system
• A Current Victorian Driver’s License
• A satisfactory Working With Children Check

Highly Regarded

• Formal qualifications are not mandatory for this role but may be helpful (Certificate IV in Peer Work, Cert IV in Mental Health, Intentional Peer Support training)
• Experience working in a peer support role.
• Australian working rights and current Influenza vaccination

Staff Benefits

• Salary packaging & novated leasing through Maxxia
• Onsite car (subject to availability) and bike parking opportunities,
• Fantastic onsite fitness facilities nearby at The Alfred through ProSport health and fitness
• Childcare services nearby at The Alfred managed by KU Children’s Services

Applications close: 11pm AEDT, Thursday 29th October 2026.

We embrace diversity and strive to have a workforce that reflects the communities we serve. We actively encourage applications from Aboriginal and Torres Strait Islander people, people with disability, and people of all genders, sexualities, and cultural backgrounds.

If you require adjustments to the recruitment and selection process, or require an alternative format to any of the application materials, please don’t hesitate to get in touch with the contact person listed on this ad.

In accordance with the Health Services Amendment (Mandatory Vaccination of Healthcare Workers) Act 2020, health care workers in Category A or B roles (as determined by the department’s risk ratings) are required to be vaccinated against influenza or hold an acceptable medical exemption.