Console Operator

Whizdom; Canberra; On-site; AUD 83,000 - 131,000; Full time

Job summary

Whizdom in Canberra is seeking an embedded security resource to support daily security operations, monitor mobile threats, triage incidents, and administer platforms.

The role involves reviewing threat alerts, investigating security incidents, and ensuring device enrolment and agent health. NV1 clearance is required, and a 12-month contract with extension potential is offered.

Qualifications

• 1–3 years of experience in IT support, cybersecurity operations, endpoint management or a related technical role.
• Understanding of cybersecurity fundamentals.
• Active NV1 security clearance (at minimum).

Responsibilities

• Review mobile threat alerts, device security posture and compliance status.
• Identify and investigate potential mobile security threats.
• Perform initial incident triage and elevate security events in accordance with established procedures.
• Monitor device enrolment, connectivity and agent health.

Skills

IT support

Cybersecurity operations

Endpoint management

Security fundamentals

Job description

About the Company

Our client is an established Canberra-based consultancy delivering consulting, design and technology services across Australian Government, Defence and enterprise environments. For more than 15 years, their team has supported organisations where reliability matters, working on the platforms and technology their people depend on every day.

About the role

You will work as an embedded technical resource, supporting daily security operations, mobile device threat monitoring, incident triage, reporting and platform administration.

Role Responsibilities

• Review mobile threat alerts, device security posture and compliance status.
• Identify and investigate potential mobile security threats.
• Perform initial incident triage and elevate security events in accordance with established procedures.
• Monitor device enrolment, connectivity and agent health.

Essential Criteria

• 1–3 years of experience in IT support, cybersecurity operations, endpoint management or a related technical role.
• Understanding of cybersecurity fundamentals.
• Active NV1 security clearance (at minimum)

What is on offer

• 12-month contract, with possible extensions
• Competitive hourly rate.

Security Requirements

Due to the nature of the work environment, our client requires candidates to hold an active NV1 Security Clearance. The successful candidate will need to undergo an additional security assessment before commencing in the role.

. Candidates will need to be willing to undergo pre-employment screening checks which may include, ID and work rights, security clearance verification, and any other client-requested checks.

Submission Deadline

Submission closes by COB, Thursday 5th November 2026.

Why partner with Whizdom?

• We pay our contractors same day you submit your timesheet!
• We are Level 3, DISP certified and have signed the Veteran Employment Commitment and been awarded the highest level of compliance to this important initiative, proactively assisting veterans transitioning from the forces to civilian roles. We’ve been lucky enough to win industry awards for our high level of process compliance and are ISO 9001 certified. Our commitment to reducing Greenhouse Gas Emissions has been accredited in line with large global organisations.
• We value diversity and welcome applications from Indigenous Australians, people from diverse cultural and linguistic backgrounds and people living with a disability.

Our team of talented people are passionate about your experience, doing the right thing always, with a focus on your long-term career goals. We even give you a best in industry merch pack! Even if this role isn’t the exact fit for you, we would love a chat, contact us to find out more!