Connections Services Specialist — Customer & Compliance

TasNetworks; Hobart; On-site; AUD 78,000 - 95,000; Full time

Benefits offered by this job

Flexible work arrangements

20 days annual leave + 3 days leave (X

Job summary

TasNetworks is seeking a Connections Services Coordinator for a permanent full-time position based in Hobart. The role focuses on delivering market services and connections to customers while adhering to national rules and regulations.

You will manage escalated basic connections, ensure regulatory compliance (NEM, ISO9001) and maintain strong stakeholder communication to balance business and customer needs.

Qualifications

• Experience delivering market services and connections.
• Strong understanding of regulatory requirements and ISO9001 accreditation.
• Excellent communication and stakeholder management capabilities.

Responsibilities

• Deliver market services and connections to customers in line with national rules.
• Manage escalated basic connections and alterations with accuracy.
• Ensure compliance with NEM processes and regulatory standards.

Skills

Customer service

Stakeholder management

Communication

Time management

Decision making

Regulatory awareness

NEM understanding

Education

Certificate III in Business Administration

Job description

TasNetworks is seeking a Connections Services Coordinator for a permanent full-time position based in Hobart. The role focuses on delivering market services and connections to customers while adhering to national rules and regulations.

You will manage escalated basic connections, ensure regulatory compliance (NEM, ISO9001) and maintain strong stakeholder communication to balance business and customer needs.