Compliance Case Manager - Digital Health

Emanate Technology; Brisbane; On-site; AUD 90,000 - 120,000; Full time

Job summary

Emanate Technology is seeking a Compliance Case Manager to support a nationally significant digital health program in Brisbane, Australia. The role focuses on coordinating end-to-end conformance activities, maintaining records, and ensuring evidence-based decisions through thorough documentation and stakeholder engagement.

You will work with compliance specialists, technical teams and vendors to track progress, document status and support governance obligations within a structured framework,

Qualifications

• Experience in compliance, governance, regulatory, risk or case management environments.
• Strong administration, coordination and record-keeping capabilities.

Responsibilities

• Coordinate compliance and case management activities from initial identification through to closure.
• Maintain accurate case registers, issue logs, evidence records and milestone trackers.
• Monitor vendor progress and follow up on outstanding actions.
• Prepare correspondence, meeting records, briefings and supporting documentation.
• Support evidence gathering, risk assessments and compliance monitoring activities.
• Work with internal subject matter experts to document compliance status, implementation risks and transition issues.
• Ensure records are maintained in accordance with governance and regulatory requirements.
• Identify opportunities to improve processes, reporting, documentation and data quality.
• Support senior stakeholders with accurate information to assist decision-making.

Skills

Compliance experience

Governance

Regulatory knowledge

Risk management

Case management

Documentation

Stakeholder engagement

Attention to detail

Job description

Compliance Case Manager - Digital Health

Join a nationally significant digital health program supporting the transition of healthcare software vendors through a structured conformance and compliance framework. Play a key role in coordinating case management activities, maintaining compliance records, tracking vendor progress, and ensuring evidence-based decisions are supported through high-quality documentation and stakeholder engagement.

You'll coordinate and maintain the end-to-end case management process relating to software conformance and legacy system sunsetting activities.
Working closely with compliance specialists, technical teams, program stakeholders and software vendors, you'll ensure issues are appropriately tracked, documented and progressed through to resolution while maintaining accurate records and supporting governance processes.
This is an excellent opportunity for someone with a background in compliance, governance, regulation, assurance, risk, investigations, audit support or case management who enjoys working in structured environments where accuracy and attention to detail are critical.

Key Responsibilities

• Coordinate compliance and case management activities from initial identification through to closure.
• Maintain accurate case registers, issue logs, evidence records and milestone trackers.
• Monitor vendor progress and follow up on outstanding actions.
• Prepare correspondence, meeting records, briefings and supporting documentation.
• Support evidence gathering, risk assessments and compliance monitoring activities.
• Work with internal subject matter experts to document compliance status, implementation risks and transition issues.
• Ensure records are maintained in accordance with governance and regulatory requirements.
• Identify opportunities to improve processes, reporting, documentation and data quality.
• Support senior stakeholders with accurate information to assist decision-making.

About You

• Experience working within compliance, governance, regulatory, assurance, risk or case management environments.
• Strong administration, coordination and record-keeping capabilities.
• Experience maintaining registers, tracking actions and managing documentation.
• Ability to analyse information from multiple sources and identify gaps, risks or inconsistencies.
• Excellent written communication and stakeholder engagement skills.
• High attention to detail and ability to work within established frameworks and processes.
• Experience in government, healthcare, financial services or other regulated industries will be highly regarded.

Highly Regarded Experience

• Federal or State Government experience.
• Regulatory bodies such as APRA, AHPRA, ASIC or similar.
• Governance, audit, assurance or compliance programs.
• Health, digital health or technology environments.
• Issue management, investigations support or regulatory case coordination.

What's in it for You?

• Opportunity to contribute to nationally significant digital health initiatives.
• Collaborative and supportive government environment.
• Meaningful work supporting compliance, risk management and healthcare outcomes.
• Strong stakeholder exposure across government, industry and technical teams.

We are an inclusive employer committed to fostering a diverse and accessible workplace. We encourage applications from Aboriginal and Torres Strait Islander peoples, people with disabilities, LGBTQIA+ individuals, people of all ages, and those from culturally and linguistically diverse backgrounds.