Compliance Analyst

Dabble; City of Melbourne; Hybrid; AUD 90,000 - 105,000; Full time

Benefits offered by this job

Paid parental leave

Flexible working hours

Access to wellness resources

Annual cash bonus

Job summary

An established gaming company in Australia seeks a Customer Compliance Analyst to ensure compliance with regulatory obligations throughout the customer lifecycle. The role focuses on AML/CTF processes, managing escalations and reporting, and maintaining data privacy. With a competitive salary range of $90,000 - $105,000 plus benefits, this position supports a flexible work environment and a commitment to employee well-being.

Qualifications

• Previous experience in a compliance team is highly desirable.
• Knowledge of AML/CTF practices is necessary.
• Confidence in communicating with regulators is essential.

Responsibilities

• Lead operational AML/CTF compliance across customer lifecycle.
• Act as Compliance Officer overseeing risk and regulatory processes.
• Monitor KYC standards and manage escalations of suspicious transactions.

Skills

Strong understanding of AML statutory requirements

Experience in the gambling industry

High attention to detail

Excellent written and verbal communication skills

Ability to handle sensitive information

Job description

In Australia, Dabble has been operating a licensed sportsbook under the NTRWC since 2021. We're here to deliver extraordinary - with a truly immersive socialised betting experience designed to provide evolutionary entertainment to our punters via genuine interaction and engagement.

We have office hubs in Darwin, Melbourne, Brisbane, Sydney, Adelaide, and Albury. While we support remote‑friendly work, we also encourage our people to take advantage of our national network of offices, offering cross‑office sponsored flights year‑round to promote collaboration and connection.

Our global operations span multiple markets, including our innovative Daily Fantasy Sports app servicing the United States, which launched in 2023, and our latest launch into the UK in May 2025!

We are a team of highly driven enthusiasts and we are looking for our next Dabbler to join us as we continue in our journey.

• Dress for your day so you can focus on what matters
• Switch up your office, work from home, work from wherever helps you to deliver
• Genuine, like‑minded team of visionaries. We welcome ideas big and small!
• Scheduled focus time to encourage deep thought
• Our annual convention, Dabblecon, brings us all together to celebrate our successes and plan continued evolution over the coming year
• Each day is led through upholding our core Values: Fun, Celebratory, Community, Evolutionary and Focus
• A minimum of five weeks of paid annual leave for all Dabblers
• Paid parental leave for both primary and secondary caregiver
• We encourage you to visit our network of offices: sponsored flights available to staff and spouse/immediate family
• Flexibility with working hours to accommodate our cross‑country employee base: you are free to manage your own time
• Your wellness is our genuine concern: We sponsor access to the Sonder app for employees and their families with 24/7 support across mental health, medical advice, safety support and more
• Up to 10% annual cash bonus based on Company performance metrics
• Dabble Day Dividend: all Dabblers split the day’s revenue evenly on our birthday each year. You share the workload, why shouldn’t you share the reward?

Overview

The Customer Compliance Analyst is responsible for providing end‑to‑end compliance oversight across all operational AML/CTF matters at Dabble. The role ensures strong adherence to regulatory obligations and internal policies throughout the entire customer lifecycle, from onboarding through to termination. It focuses on proactive risk management, data privacy protection and maintaining the integrity of all compliance processes.

This position acts as a key connection point between internal stakeholders and regulatory bodies. It requires a blend of analytical accuracy and sound judgment to monitor transactions, investigate anomalies and elevate issues when needed. By delivering accurate reporting, supporting governance activities and effectively applying AML/CTF frameworks, the analyst plays an essential role in protecting the business and supporting a culture of compliance and responsible engagement.

Primary Location

This role is currently open to all locations within Australia, however candidates based in Melbourne, Sydney or Brisbane may be preferred.

Responsibilities

• Lead operational AML/CTF compliance across all stages of the customer lifecycle, ensuring alignment with regulatory requirements and internal policies.
• Act as the Compliance Officer under AML/CTF legislation, overseeing risk, data privacy and regulatory processes during onboarding, active play, cash‑out and account closure.
• Monitor and uphold strong KYC standards, including identity verification, transaction monitoring and accurate record‑keeping.
• Manage escalations and anomalies such as suspicious transactions, policy breaches and potential non‑compliance, escalating matters to the Head of AML Compliance when required.
• Prepare and deliver weekly compliance reports to the Community Safety & Compliance Manager, highlighting AML/CTF performance insights and emerging risks.
• Respond promptly and professionally to regulatory, management and customer enquiries, collaborating with internal teams to resolve compliance issues.
• Maintain accurate workflow records within internal systems, ensuring all escalations, investigations and actions are fully documented.
• Support responsible gambling and data privacy obligations, assisting with filings and regulatory submissions as needed.
• Ensure effective implementation of AML/CTF Procedures Manuals (Parts A and B) in line with legislative requirements.

Skills & Qualifications

• Strong understanding of current AML statutory and regulatory requirements.
• Previous experience in the gambling industry within a financial crime or compliance team (highly desirable).
• High level of attention to detail.
• Solid understanding of legal and regulatory obligations, with a commitment to ongoing learning and upskilling.
• Experience in AML/CTF, licensing and regulation within a licensed betting environment.
• Excellent written and verbal communication skills, with strong organisational and prioritisation capabilities to manage high volumes of work.
• Exceptional accuracy and attention to detail.
• Ability to work autonomously and under remote management, often in high‑pressure environments.
• Confidence in communicating with senior management, regulators and external partners.
• Ability to maintain strict confidentiality and handle sensitive information with discretion.

Are you a Dabbler?

A Dabbler’s attitude is paramount, as the right person will be able to learn quickly and adapt to any skill gaps. A Dabbler is always a team player, with a willingness to share with and learn from others. Being a remote‑first workplace, collaborative working styles are crucial to empower and grow each individual member (eg we prefer openness via public channels to problem solve or ideate on Slack).

A Dabbler uses their freedom of autonomy to its absolute potential and enjoys contributing to the Dabble community. We hold respect for our peers very highly – there is no such thing as a bad idea. We encourage you to think differently, be brave and strive to always raise the bar. Dabble was born out of thought sharing and should tackle growth in the same way. Dabble embraces empowerment of all people at any level of seniority and experience to ‘own their work’ and ‘talk their book’ wherever they can.

A fulfilling life extends beyond work, and we encourage our employees to prioritise self‑care and well‑being. This means taking breaks when needed, setting boundaries, and seeking support when facing challenges. We are committed to creating a safe environment where individuals feel comfortable discussing their wellbeing and accessing resources when necessary.

Remuneration

The advertised salary for this position is $90,000 - $105,000 + Super + Benefits with room to be flexible.

Employment Details

• Seniority level: Not Applicable
• Employment type: Other
• Job function: Legal
• Industries: Entertainment Providers