Community Support Worker

UnitingCare Health Pty Ltd.; Cairns Regional; On-site; AUD 53,000 - 76,000; Part time

Benefits offered by this job

Salary packaging

Not-for-profit employer

Flexible work arrangements

Job summary

UnitingCare Queensland Cairns program is seeking a Community Support Worker to assist practitioners and families accessing Family Support and Community Support Services. You will handle inquiries, referrals, and eligibility assessments, and help families access practical and crisis support.

In collaboration with the Local Service Manager, you will design and run community hub activities that foster belonging, wellbeing, and social development, while improving service delivery and networking

Qualifications

• Tertiary qualifications in a human services or related field.
• Experience in intake and assessment work within family support services.
• Demonstrated ability to work across the community sector and child protection systems.

Responsibilities

• Act as the first point of contact for families referred to the Family Support Program.
• Process enquiries and referrals and assess eligibility in collaboration with the Local Service Manager.
• Assist families to access practical and crisis support.
• Develop and initiate community hub activities promoting personal and social development.
• Improve the quality, efficiency, and networking of community services.

Skills

Intake & assessment

Driver's licence

Working with Children Check

Community collaboration

Education

Tertiary qualifications in human services or related field

Job description

Community Support Worker | Community Mental Health | Cairns

Employment Term: Permanent | Part-Time (15.2 hours per week) Location: Cairns Remuneration: $46.70 per hour + Super + NFP Salary Packaging (save tax and increase your take-home pay) Close Date: Applications will be reviewed as they are received and therefore may result in the role closing early if the right applicant is found.

Make a meaningful difference with UnitingCare Queensland At UnitingCare we are leaders in crisis response, the protection of vulnerable people and children, financial resilience and family wellbeing. Our FaDS (Family and Disability Services) team work passionately across Queensland to make a meaningful difference in people’s lives. As a Community Support Worker, you’ll be encouraged to grow, develop and feel empowered to make the everyday easier for the people we care so passionately about. Let’s make a meaningful difference, together!

Your part in our UnitingCare team

Our UnitingCare Queensland programs based in Cairns are seeking a Community Support Worker to join the team. This role is responsible for providing support to the practitioners and families who access the Family Support and the Community Support Service.

Your key duties will involve but not limited to:

• Act as the first point of contact for families referred to the Family Support Program (including Child and Adolescent Counselling).


• Processing enquiries and referrals into the program from a variety of sources and, in consultation with the Local Service Manager and team members, undertake assessments processes to determine eligibility.


• Assist families to access support services including practical and crisis support where necessary.


• In consultation with the Local Service Manager and team members: Develop and initiate activities delivered from a community hub that promote personal and social development and a sense of belonging and wellbeing in the community.


• Develop and initiate activities to improve the quality, efficiency, and networking of community services.

What makes a difference for us?

• Tertiary qualifications in a human services or related field and/or demonstrated ability to work in collaboration with the community in planning, driving, implementing and evaluating community development activities and programs.


• Experience in intake and assessment work within family support services


• Demonstrated experience in working across the community sector and child protection systems to support vulnerable families.


• Demonstrated ability to develop and implement plans, programs and activities to provide community support services to disadvantaged members of the community.


• Current Drivers Licence.


• Working with Children Check (Blue Card)

What makes a difference for you?

• Flexible work arrangements to support work-life balance


• NFP Salary Packaging: Save tax and increase your take home pay by salary packaging your everyday living expenses and bills (up to $15,900) and meal entertainment (up to $2,650) per annum.


• Salary Packaging Explained A recognition and rewards platform, providing employee discounts at hundreds of retailers, including everyday expenses, holidays, health insurance, annual awards celebration, wellbeing and employee assistance programs 12 weeks paid parental leave and 2 weeks paid partner leave, available after 6 months service, in addition to the government scheme Diversity and inclusive leave, offering paid gender affirmation leave and cultural leave options (paid and unpaid) for those who may celebrate Lunar New Year, Diwali, Ramadan, NAIDOC weeks and other significant cultural events


• Career development opportunities to challenge yourself, grow and make a meaningful difference A positive and inclusive team based on respect, shared standards, strong values and a commitment to serving others

The second-largest Queensland employer, we’re a proud not-for-profit with more than 16,500 staff and 9,000 volunteers across our brands of BlueCare, Lifeline, ARRCS, The Wesley Hospital, Buderim Private Hospital, St Stephen’s Hospital, and St Andrew’s War Memorial Hospital, and have been leading by example for more than 100 years.

Child Safe & Child Friendly

UnitingCare is committed to being a Child Safe, Child Friendly organisation and will: provide welcoming, safe and nurturing services for children implement measures to prevent child abuse and neglect within our services appropriately and immediately address child abuse and neglect if it does occur abide by the Child Safe Standards and adhere to the Reportable Conduct Scheme

Diversity & Inclusion

Our approach is simple - everybody is welcome here. At UnitingCare, diversity is at the core of our who we are, our mission and our values. We are committed to providing equal opportunities to all employees no matter their sex, race, culture, sexual orientation, disability or gender identity. Demonstrating our commitment to reconciliation and building long-term employment opportunities for First Nations peoples, UnitingCare strongly encourages Aboriginal and Torres Strait Islander applicants for this position.

Safe workplace

We work hard to make our services welcoming and safe for every person. We are united in keeping children, young people and the elderly safe from harm, within our services, workplaces and the communities we support. We are committed to speaking up loudly for their safety. Commitment to Safeguarding We are committed in creating services and workplaces that are welcoming and safe for every person. We work together to protect children, young people, adults and the elderly from harm within our services and the communities we support. We speak up for their safety to ensure their voices are heard. Our recruitment and workplace practices reflect our dedication in preventing abuse, harm and exploitation across UnitingCare.

When you join the UnitingCare family, you are part of something bigger. We are a proud not-for-profit with a compassionate and inclusive team who are committed to the work we do. People who want to make the world a little better through small moments that leave big impacts. For more than 100 years we’ve been inspired by our mission to improve the health and wellbeing of individuals, families and communities. www.unitingcareqld.com.au We’re on a mission to make a meaningful difference every day, working with thousands of Australians to ensure they live life in all its fullness. We want people who are great as individuals, and even better in a team. People who stand up for what is right. Who are open to new ideas. Who champion innovation. Who lead through learning, and lead by example. So, if you’re looking for an opportunity to make a meaningful difference, to grow, thrive and to be rewarded, it’s time you joined our UnitingCare familia.