Community Response Officer

Careers at Council; Campbelltown City Council; On-site; AUD 3,000 - 4,000; Full time

Job summary

A local government council in Campbelltown is seeking a Community Response Officer. This role includes patrol duties to enforce parking regulations and raise community awareness. Ideal candidates will have relevant qualifications and customer service skills. Competitive salary, a fully maintained vehicle, and generous leave provisions offered. Apply by 30th November 2025.

Benefits

Salary from $3,220.30 - $3,485.77 per fortnight

5 weeks annual leave

Fully maintained vehicle

Mobile phone

Career development opportunities

Qualifications

• Knowledge and experience in relevant local government regulatory functions.
• Ability to work with limited supervision and handle regulatory matters.
• Commitment to teamwork and organizational values.

Responsibilities

• Conduct patrols and raise community awareness of illegal parking.
• Enforce legislation and related regulations.
• Investigate issues regarding animal control and compliance.

Skills

Tertiary qualifications in local government regulatory functions

Knowledge of local government regulatory functions

Customer service skills

Ability to handle and control animals

Report writing skills

Negotiation skills

Education

Local Government Regulatory Services - Certificate IV Course

Job description

Campbelltown, New South Wales

Full-time

Description

Community Response Officer

• Permanent full-time position, 38 hours per week
• Salary from $3,220.30 - $3,485.77 per fortnight + 12% superannuation
• A fully maintained vehicle under Council’s leaseback vehicle policy
• Generous leave provisions – including 5 weeks annual leave

The Community Response team is responsible for enforcement of animal control, abandoned motor vehicles investigation, parking enforcement, footpath obstructions investigation, overgrown land, compliance programs, illegal roadside trading investigation and litter/rubbish dumping investigation.

About Us

We are not your usual, we are upbeat, resourceful and determined. Our staff and community are at the core of what we do, looking for ways to work together and support each other. Naturally welcoming, we share good-natured humour and positivity. We aim to inspire a sense of possibility and create opportunities for all by rolling up our sleeves. Our workplace is agile and flexible, keeping ahead of the times. Be a part of it, let’s get something started.

About The Role

We are currently seeking an enthusiastic Community Response Officer to join our growing team due to the expansion of our community. In this role, you will be responsible for carrying out patrols, raising community awareness of illegal parking behaviour, companion animals and reporting related issues observed on duty and enforcement of related legislation and regulations as necessary to reduce the level of illegal parking.

Key Skills and Attributes

• Tertiary qualifications and/or demonstrated knowledge and experience in relevant local government regulatory functions and services or similar activities.
• Knowledge and understanding of local government regulatory, environmental, building, development control, certification and protection of the environment functions and services.
• Completion of Local Government Regulatory Services - Certificate IV Course, Statutory Government Investigations or like.
• Demonstrate customer service skills.
• Ability to thoroughly research, assess and determine regulatory matters, negotiate and develop solutions to achieve satisfactory outcomes.
• Ability to observe details, record information in an accurate and legible manner and write quality reports.
• Ability to competently and effectively handle and control animals, particularly dogs and cats.
• Ability to exercise delegation of authority and to operate effectively and professionally with limited direct supervision.
• Willingness to work a rotating roster, including weekends and public holidays.
• Commitment to living our values of respect, integrity, trust, teamwork and optimism.

Benefits

• Permanent full-time position
• 38 hours per week with a rotating roster
• Salary from $3,220.30 - $3,485.77 per fortnight + weekend and public holiday penalty rates (when applicable) + 12% superannuation
• 5 weeks of annual leave
• A fully maintained vehicle under Council’s leaseback vehicle policy
• Mobile phone
• Generous leave provisions, including long service leave after 5 years
• Exciting career development opportunities
• Staff car park

Key contact: For further information on this position, please contact Casey Murphy, Coordinator Community Response on 4645 4000.

Applications close: Sunday 30th November 2025

Sound like you? Apply now!

Campbelltown City Council is an Equal Employment Opportunity employer and values the unique contributions of all people. Aboriginal and Torres Strait Islander people, people from culturally and linguistically diverse backgrounds and people with a disability are encouraged to apply.

Council also recognises the skills and attributes of veterans and welcomes applications from ex-service personnel.