Community Health & Sales Consultant (Hybrid)

Medibank; Maroochydore; Hybrid; AUD 55,000 - 70,000; Full time

Benefits offered by this job

Health cover discounts

Wellbeing programs

Flexible work

Job summary

Medibank is hiring a Local Community Consultant for our Maroochydore store, blending customer service with community engagement. You’ll help customers select health cover, and support them in-store, over the phone, online, and in the community.

You don’t need prior health insurance experience; we’ll teach you. A proactive teammate who communicates clearly and adapts to tech will thrive in a flexible, in-store/online role.

Qualifications

• Experience in customer service or sales is preferred but training is provided.
• Ability to engage with the local community and build trust.
• Comfort with using technology and learning new systems.

Responsibilities

• Help customers choose the right health cover and services.
• Support across in-store, phone, online, and community channels.
• Build lasting relationships through personalised conversations.
• Identify opportunities to improve how we work.
• Be part of area-based cross-functional teams focused on community outcomes.

Skills

Customer service

Sales

Community engagement

Tech savvy

Job description

Medibank is hiring a Local Community Consultant for our Maroochydore store, blending customer service with community engagement. You’ll help customers select health cover, and support them in-store, over the phone, online, and in the community.

You don’t need prior health insurance experience; we’ll teach you. A proactive teammate who communicates clearly and adapts to tech will thrive in a flexible, in-store/online role.