Community–Focused Customer & Sales Consultant (Hybrid)

Medibank; Cairns Regional; Hybrid; AUD 39,000 - 47,000; Part time

Benefits offered by this job

Health cover discounts

Wellbeing programs

Flexible work

Job summary

Medibank in Cairns is seeking a part-time Local Community Consultant to help customers choose health cover and services across in-store, phone, online, and community channels. The role features a rotating roster and hybrid work, with some after-hours shifts to support flexible access for customers in the community.

You don’t need prior health insurance experience; training is provided. If you have customer service, sales, or community engagement skills, you could be a great fit in our

Qualifications

• You don’t need health insurance experience—training will be provided.
• If you have skills in customer service, sales, health, retail, or community engagement, you could be a great addition.
• Great at building rapport and explaining things clearly.
• Comfortable using technology and learning new systems.
• A team player who is adaptable and proactive.

Responsibilities

• Help customers choose the right health cover and services.
• Support them across channels—in-store, over the phone, online, and in the community.
• Build lasting relationships and trust through personalised conversations.
• Solve everyday challenges and contribute ideas to improve how we work.

Skills

Customer service

Sales

Community engagement

Building rapport

Tech-savvy

Job description

Medibank in Cairns is seeking a part-time Local Community Consultant to help customers choose health cover and services across in-store, phone, online, and community channels. The role features a rotating roster and hybrid work, with some after-hours shifts to support flexible access for customers in the community.

You don’t need prior health insurance experience; training is provided. If you have customer service, sales, or community engagement skills, you could be a great fit in our