Community Engagement Specialist

The Benevolent Society; Sydney; Hybrid; AUD 93,000 - 98,000; Full time

Benefits offered by this job

Salary packaging up to $15,900 AUD

Motor vehicle packaging

Hybrid work options

Extra day off per month

Long service leave after 5 years

Fitness passport

Employee Assistance Program

Professional development

Cultural leave for Aboriginal & Torres

Job summary

The Benevolent Society in Sydney seeks a Community Engagement Specialist to grow reach for Carer Gateway. You will leverage networks, build strategic partnerships, and raise awareness across corporate, government, health and community sectors.

You’ll travel across Sydney to meet partners, deliver information sessions, and champion person-centred, safe services while expanding the program’s impact and referrals.

Qualifications

• Demonstrated experience in stakeholder engagement, partnerships, business development, account management or a similar relationship-focused role.
• An established professional network and the ability to leverage existing relationships while confidently creating new ones.
• Exceptional communication, presentation and influencing skills, with a polished and professional approach to engaging a diverse range of stakeholders.
• Ability to work both independently and as part of a team, managing your workload while contributing to shared goals.
• Strong communication and time-management skills, with the ability to prioritise effectively in a fast-paced outreach environment.
• Flexibility to work across multiple locations, including our Hurstville office and outreach areas across North & Central Sydney.
• Qualifications in community services, business, marketing or related areas and/or equivalent experience with transferable skills.

Responsibilities

• Grow awareness and referrals to Carer Gateway by leveraging existing networks and developing new partnerships across corporate, government, health and community sectors.
• Identify and pursue new opportunities to engage organisations that can connect carers with our services.
• Travel across Sydney to develop and maintain partnerships, engage with stakeholders, and represent Carer Gateway at meetings, events, and community initiatives.
• Build and maintain strong stakeholder relationships, acting as a trusted ambassador for the program across referral networks and partner organisations.
• Deliver engaging presentations and information sessions to organisations and community groups.
• Distribute promotional resources that increase awareness of Carer Gateway across partner organisations and referral channels.
• Manage your own schedule, prioritise activities and work autonomously to achieve partnership and engagement outcomes.
• Ensure services are person-centred, connected, effective, and safe.

Skills

Stakeholder engagement

Partnerships

Business development

Account management

Communication

Presentation

Influencing

Independent work

Time management

Flexibility

Education

Qualifications in community services, business, marketing or related areas

Job description

Job Description

• Permanent full-time position based in Hurstville on Bidjigal Country
• $93k - $98k + Super + Salary Packaging + Meal & Entertainment Card
• Enjoy an extra day off each month & NFP benefits!

Our Organisation

At The Benevolent Society, we believe every person deserves to live life on their own terms, with dignity, respect and a sense of belonging. For over two centuries, this belief has shaped who we are and how we work.

We're working towards a just society where everyone feels valued, safe and included. As a not-for-profit, independent and non-religious organisation, we proudly embrace diversity and are deeply committed to reconciliation. We welcome people from all backgrounds, identities and experiences to join us in creating positive change.

About the role

As our Community Engagement Specialist, you'll take a commercial approach to growing the reach and impact of our Carer Gateway program, ensuring we're connected with carers who need our support most. Leveraging your existing professional networks and your ability to build meaningful relationships, you'll identify opportunities that increase awareness, referrals and engagement across corporate, government, healthcare and community sectors.

You'll bring curiosity, confidence and initiative to uncover new referral pathways, expand our reach and develop strategic partnerships that position Carer Gateway as a trusted support service. Through your ability to influence, engage and educate stakeholders, you'll help more carers access free information, counselling, coaching and practical assistance.

Key areas of responsibility

• Grow awareness and referrals to Carer Gateway by leveraging existing networks and developing new partnerships across corporate, government, health and community sectors.
• Identify and pursue new opportunities to engage organisations that can connect carers with our services.
• Travel across Sydney to develop and maintain partnerships, engage with stakeholders, and represent Carer Gateway at meetings, events, and community initiatives.
• Build and maintain strong stakeholder relationships, acting as a trusted ambassador for the program across referral networks and partner organisations.
• Deliver engaging presentations and information sessions organisations and community groups.
• Distribute promotional resources that increase awareness of Carer Gateway across partner organisations and referral channels.
• Manage your own schedule, prioritise activities and work autonomously to achieve partnership and engagement outcomes.
• Ensure services are person‑centred, connected, effective, and safe.

Skills and Experience

We are committed to ensuring your success in this role! To thrive with us, you should possess:

• Demonstrated experience in stakeholder engagement, partnerships, business development, account management or a similar relationship-focused role.
• An established professional network and the ability to leverage existing relationships while confidently creating new ones.
• Exceptional communication, presentation and influencing skills, with a polished and professional approach to engaging a diverse range of stakeholders.
• Ability to work both independently and as part of a team, managing your workload while contributing to shared goals.
• Strong communication and time‑management skills, with the ability to prioritise effectively in a fast‑paced outreach environment.
• Flexibility to work across multiple locations, including our Hurstville office and outreach areas across North & Central Sydney.
• Qualifications in community services, business, marketing or related areas and/or equivalent experience with transferable skills.

Please note: Occasional weekend/after-hours work may be required for pre-planned events.

We support people to live their best life. That includes you, our employee. A 'best life' is unique to everyone and can change as life changes:

• Salary Benefits - You can package up to $15,900 pa of your pre-tax salary to pay for everyday expenses before income tax is calculated, meaning you take home even more pay!
• Motor Vehicle Packaging Options - to suit your lifestyle.
• Work/Life Balance - Enjoy flexible work arrangements, including hybrid home/office options, and accrue an additional day off each month (a bonus of 12 days per year) as a full-time employee.
• Recognition and Reward - Sector competitive remuneration, various recognition programs and access to long service leave after 5 years.
• Wellness - Stay fit with a Fitness passport, utilise our Employee Assistance Program, and even purchase additional leave.
• Professional Development - We tailor career development opportunities to all employees and volunteers for career enrichment, fulfilment, and growth.
• Our Reconciliation Commitment - Aboriginal and Torres Strait Islander employees are entitled up to 2 days paid plus up to 10 days unpaid cultural leave, as well as the option to be a voice on reference networking groups, the opportunity for cultural and professional development that supports career pathways and your social and emotional wellbeing.

If you identify as Aboriginal and/or Torres Strait Islander peoples, then we want to hear from you. The Benevolent Society recognises and values cultural knowledge and wisdom of Aboriginal and Torres Strait Islander communities, we therefore strongly encourage you to apply. We are strongly committed to being an Employer of Choice, one who offers, provides, and practices cultural safety in our workplace.

This role aligns to the capability requirements of a Team Specialist level. Please see the Capability Framework attached below to discover essential skills, values and behaviours required at this level.