Community Engagement Officer

uWorkin; Ingham; On-site; AUD 60,000 - 85,000; Full time

Benefits offered by this job

Base salary + super

Performance incentives

Health insurance discount

Employee Assistance Program

Career development

Job summary

APM Group is hiring an Activity & Engagement Coordinator in Australia to drive participant progression and engagement under Workforce Australia. You will open employment opportunities, connect jobseekers with education and training, and support consultants with engagement activities.

A collaborative, proactive environment supports career development and strong customer service. The role emphasizes stakeholder management, project leadership, and adherence to safety policies while delivering

Qualifications

• Experience building and maintaining stakeholder relationships.
• Ability to achieve KPIs and drive outcomes.
• Strong understanding of workplace health and safety policies.
• Good knowledge of the local labour market.
• Demonstrated project leadership and coordination skills.
• Excellent administration and record-keeping abilities.

Responsibilities

• Be the trusted subject matter expert in local activities and regional collaboration.
• Develop activities and projects as part of Workforce Australia.
• Ensure a variety of activities are available for jobseekers.
• Sourcing education and training options to create employment-ready pipelines.
• Strengthen community partnerships to address non-vocational barriers.
• Maintain compliance with deeds and guidelines across the business.
• Support Business Managers and Employment Consultants with engagement.
• Deliver high-quality engagement and customer service.

Skills

Stakeholder relationships

KPI achievement

WHS knowledge

Local labour market knowledge

Project leadership

Administration skills

Job description

Job Description

Based in XXX, you will be working in collaboration with regions to achieve demonstrable participant progression - where you will be providing safe and engaging activities in which jobseekers can increase their employability. Your role is to open opportunities to progress towards employment for participants whilst providing Employment Consultants ease of access to services that can tailor participants support.

What you will be doing as an Activity & Engagement Coordinator…

• Be the trusted subject matter expert in local activities across the region, working closely with our business leaders
• You will be responsible for the development of activities and projects as part of Workforce Australia
• You will ensure APM has a variety of adequate activities available to our jobseekers
• Provide value in the establishment of a pipeline of employment ready jobseekers by sourcing education and training options that deliver results
• Deliver strength in APM community partnerships to support non-vocational barriers
• Ensure compliance with the Deed and Guidelines is always maintained across the business
• Support Business Managers and Employment Consultants with activity engagement
• Ensure APM delivers a high standard of engagement and customer service for all stakeholders

About the Employer

APM has secured new business with the Transition to Work contract and we are now seeking anyone interested in making a real difference to the lives of young people as a Youth Support Worker in our Nowra office.

About the Candidate

• Able to work in a collaborative, approachable and empowering environment
• Superior skills in developing and maintaining stakeholder and local community relationships
• Experience in achieving and meeting KPIs
• Strong understanding of workplace health and safety policies and systems
• An excellent knowledge of the local labour market
• Demonstrate initiative, hands on ability and have strong administration skills
• Demonstrate project leadership
• Able to work full-time Monday to Friday 8:30am - 5:00pm

Work Environment

• An attractive base salary + Super with uncapped performance incentives
• Supportive and interactive induction process with dedicated L&D team
• An opportunity to complete a nationally accredited training course in Employment Services
• Genuine career development opportunities
• Work within a supportive and high performing team
• Discounted health insurance
• Access to our free Employee Assistance Program
• Ability to purchase additional leave
• Employee Wellbeing Program, and more!

About APM Group

We're a diverse team of over 13,000 people across 11 countries with a shared purpose - to enable better lives. Our purpose is the common thread that lives in everything we do, and it starts with enabling better lives for our employees and their families too.

Our work enables the people we serve to realise their ambitions and aspirations through sustainable employment, independence, better health and wellbeing, and increased social participation.

When you join APM, there's an opportunity to grow your career in Human Services, across multiple global brands and geographies. You can expect a great work-life balance, extensive learning opportunities, networking programs and employee benefits. But most of all you can expect to make a lasting impact on the lives of others, who rely on our services.