Community Connector Practitioner

Family Life; City of Bayside; On-site; AUD 90,698 - 110,853; Full time

Benefits offered by this job

Salary packaging (up to $18,500 tax-free)

Additional Paid Leave

Purchased Annual Leave Scheme

Rostered Day Off Scheme

Employee Assistance Program

Job summary

Family Life is seeking a Community Connector Practitioner in the Bayside region. This role involves managing families' caseloads and promoting community connections through various programs.

The ideal candidate should exhibit a growth mindset, curiosity, and proactivity while working flexibly across multiple locations, including Sandringham, Hampton East, and Frankston.

Benefits include salary packaging, additional paid leave, and employee assistance programs.

Qualifications

• Commitment to resilience and continuous improvement.
• Ability to seek learning opportunities independently.
• Positive influence on colleagues and team dynamics.

Responsibilities

• Manage a caseload of families across the Bayside Peninsula area.
• Facilitate community-based programs that promote connection.
• Deliver a minimum of 1,314 hours of service delivery annually.

Skills

Growth Mindset

Curiosity

Proactivity

Job description

• Collaborate and build strong relationships across the Bayside/Peninsula region (Bunurong Land) to foster engagement and community connection.
• Full-time, fixed-term contract role funded until 30th June 2027
• Level 5 SCHADS AWARD $100,776 FTE + Generous Salary Packaging + Super

The Opportunity

The Community Connector Practitioner will work closely with Restoring Families Practitioners, Family Life teams and partner agencies to support families transition from intensive services through fostering community connections and sustainable support networks. The Community Connector Practitioner will provide hands‑on support, tailored referrals, and co‑develop group offerings that promote engagement and belonging. Strong collaboration with and care teams is essential, along with a deep understanding of local services to establish effective referral pathways.

This role is based at our Frankston, Sandringham and Hampton East sites (Bunurong Land).

Key Responsibility Areas

• Manage a caseload of families working with Restoring Families funded agencies across the Bayside Peninsula area.
• Utilise systems and community capacity building skills to promote empowerment, independence and sustainable change.
• Deliver practical, targeted support to families consistent with their community connection plan, goals and recommendations from the care team. Identifying emerging community needs and designing/facilitating group/ community-based programs that promote connection, resilience and wellbeing.
• Maintain strong working relationships with the Restoring Families Practitioners from funded agencies, ensuring collaborative and complimentary support to families.
• Work alongside the Community Activation team in building, updating and maintaining professional and support networks. Ensuring avenues for warm referral and smooth connection to activities and support.
• Build capacity in community resources to support local families on the caseload to access connection.
• Develop a comprehensive understanding of the Restoring module-based framework.
• Taking an active role in the organisational priority of building on our “place based” approach to support, by activating community to increase accessibility and community involvement in supporting local families.
• Practitioners are required to deliver a full‑time equivalent case load of 1,314 hours (at a minimum) of service delivery to clients annually.
• Facilitate a minimum of one group per year, which may require work after‑hours.

Our Ideal Candidate at Family Life

Growth Mindset – You pride yourself for your commitment to resilience and continuous improvement. You see growth opportunities as opposed to failures, and you are always on the lookout for an improved workflow or process. You think creatively, value input and feedback from peers, and adapt to changing or unforeseen circumstances.

Curiosity – You naturally seek out learning opportunities and further information without being prompted to by your manager. You clarify the ‘Why’ and like to investigate and explore further information.

Proactivity – You are a positive influence on your colleagues, you opt‑in to support organisational projects, and always lend a hand to support others.

The Community Connector Practitioner will be required to work flexibly, with hours that are aligned with the needs of the client, which will include outside normal business hours and occasional weekend work. Additionally, whilst primarily based from Family Life’s Sandringham, Hampton East and Frankston locations, this role will involve working across partner agencies to deliver support to families engaged in the response.

Benefits

Additionally, you will have access to:

• Salary packaging (receive up to an extra $18,500 in tax‑free pay per year)
• Additional Paid Leave for End of Year Closedown
• Purchased Annual Leave Scheme
• Rostered Day Off Scheme for Eligible Employees
• Employee Assistance Program, a free and confidential counselling service for employees

Equality, Diversity and Inclusion Statement

All offers of employment are subject to the Family Life Safety Screening process, including a Working with Children Check and Police Records Check. Any person issued with a negative notice on their Working with Children Check will not be eligible for employment with Family Life.

Family Life values diversity and welcomes applicants who meet the position criteria, irrespective of race and ethnicity, colour, age, gender, gender identity, disability, religion and sexual orientation.

Family Life is a trauma informed organisation and recognises the unique skills, contributions and insights that come from lived experience.