Community Care Partner

Mercy Aged and Community Care Ltd; Melbourne; On-site; AUD 70,000 - 90,000; Full time

Job summary

Mercy Health is seeking a Community Care Partner in the South East region to deliver care management enabling older people to live safely at home. You will work in a rights-based, person-centred framework, coordinating with participants, supporters, and interdisciplinary teams within a Shared Care Team.

The role emphasises care planning, service planning, monitoring and education across streams, with opportunities to collaborate with Clinical Care Partners on complex cases.

Qualifications

• Evidence of or in the process of obtaining: A current NDIS Screening Check.
• Ability to deliver client-centred care and effective case management.
• Strong time management and organisational skills.

Responsibilities

• Care planning including reviewing care plans and budgets.
• Service planning and management with clients and carers.
• Monitor, review and evaluate care with a wellness focus.
• Provide support and education to clients and supporters.

Skills

Time management

Communication skills

Team collaboration

Problem solving

Job description

Employment Type: Full Time. Hours: 38. Location: South East Region. Upload with Application: Resume, cover letter, and all relevant qualifications. Contact: Fuemana Christina Fuemana Email [e-mail].

Where there’s life, there’s Mercy. Where there’s care, there’s You. Through the battles and the breakthroughs, we're there. Where will you be? For over a century, our incredible teams have provided care for people when they need it most. Our people feel great pride in this, and they value the security and stability we offer. But it also means so much opportunity - to build on all that’s gone before, to grow your impact and gain experience that’s hard to find elsewhere. As a for-purpose organisation with over 10,000 dedicated, compassionate people, we continue to offer more services and deeper care than ever before. With Mercy, you’ll have the chance to make an impact and gain experience that’s hard to find elsewhere. At Mercy Health, it’s all about taking what we have and making it better. To do that, we need you. Join us at Mercy Health, and help our teams deliver even greater outcomes.

About the opportunity

The Community Care Partner is a full-time position based in the South East region. The Community Care Partner under the Support at Home Program, is responsible for delivering care management activities that enable older people to live safely and independently at home. Working within a rights-based, person-centred framework, the Care Partner Community collaborates with participants, their supporters, and interdisciplinary teams to coordinate tailored, responsive and inclusive support. Working within a Shared Care Team, the Care Partner Community role will include:

• Care planning: including reviewing care plans and budgets.
• Service planning and management: including working with clients, their registered supporters and formal carer's delivering care within the government guidelines.
• Monitoring, reviewing and evaluating care: with a focus on wellness and re-enablement but also identifying risks and supporting culturally safe care.
• Support and education: including helping clients and their supporters to make informed decisions or access other ageing-related programs.
• Planning and overseeing care service delivery across all support streams, including the End-of-Life Pathway, and Assistive Technology and Home Modifications (AT-HM), and work closely with the Clinical Care Partners and Senior Care Partner when a participant’s needs require advanced clinical input or complex care planning.

What you’ll bring

You're resilient, compassionate and have a whole lot of heart. Most importantly, you are committed to delivering exceptional patient-centred care. To thrive in this role, you will have:

• Excellent time management, organisational and communication skills, with the ability to adapt and problem solve.
• A compassionate, flexible and positive approach to effective client care and management.
• The ability to nurture friendly, respectful relationships and contribute to a collaborative team environment.

You will also be required to provide evidence of, or in the process of obtaining: A current NDIS Screening Check.

Mercy Health strongly encourages applications from Aboriginal and Torres Strait Islander peoples, and people of all ages, sexualities, genders, abilities and cultural backgrounds.

The team at Mercy Health is as wonderfully diverse as the patients, residents, clients and communities we support. We’re proud to be recognised as an Employer of Choice for Gender Equality by the Workplace Gender Equality Agency (WGEA). Mercy Health Australia is renowned for its unwavering commitment to providing compassionate and patient-centered health services and aged care services.

Mercy Health employs people from many cultures and backgrounds who, irrespective of their beliefs, share a common bond to care for those in need. We look forward to welcoming you to your journey with Mercy Health.

We acknowledge the Wurundjeri Woi-wurrung peoples, traditional Custodians of the Land in which our Head Office is based, on traditional lands of the Kulin Nation and recognise their deep connections to the land, sea, and culture. We extend this acknowledgment to the many Traditional Lands that we operate across Australia and pay our respects to Elders past and present.