Community Association Manager

Associa; Redmond; Sur place; AUD 115 000 - 117 000; Plein temps

Avantages offerts par ce poste

Vacation accrual program

401k plan

9 paid holidays

Medical, dental, vision

Disability insurance

Training & development

Referral bonuses

Résumé du poste

Associa is seeking a Community Association Manager (CAM) to join our team. You will work closely with clients and vendors and collaborate with other departments to deliver excellent service and manage multiple projects.

In this role, you will serve as the primary liaison with homeowners and boards, travel to associations as required, and prepare essential annual disclosures and financial statements while supporting community appearance and operations.

Qualifications

• Strong customer service skills and ability to manage multiple projects.
• Excellent written and verbal communication across teams and clients.
• Proficient with Microsoft Office and standard business software.

Responsabilités

• Serve as liaison with Association Board of Directors and homeowners.
• Travel to client associations to attend meetings and events as needed.
• Prepare annual disclosure packages, meeting notices, and financial statements for homeowners.

Connaissances

Customer service

Communication

Time management

Conflict resolution

Microsoft Office proficiency

Formation

High school diploma or equivalent

Outils

Microsoft Word

Microsoft Excel

Microsoft Outlook

Description du poste

With more than 225 branch offices across North America, Associa is building the future of community for nearly five million residents worldwide. Our 11,000+ team members lead the industry with unrivaled education, expertise, and trailblazing innovation. For more than 43 years, Associa has brought positive impact and meaningful value to communities. To learn more, visit www.associaonline.com.

Job Description

Associais currentlylooking for a CommunityAssociationManager(CAM)to join our team.As a Community Association Manager, you will work closely with our clients and vendors, and partner with otherAssociadepartments. To be successful in thisroleyou will need great customer serviceskillsandtheability to work on multiple projects.

Benefits Summary

• Vacation accrual begins after 90 days at 6.67 hrs per month with a cap at 160 hours, depending on years of service
• Employees who are active and full-time are eligible to accrue 3.34 hours per month up to a maximum of 40.00 hours (5 days) per calendar year
• 401k offered
• 9 paid holidays
• Medical, dental and vision offered
• Short and long term disability plus other voluntary insurance options
• World-Class Training
• Individual and Branch Achievement Bonuses
• CAI (Community Association Industry) Course/Designation Assistance
• Employee Referral Bonus Program
• Wellness Incentives

Compensation

$80,000 - $81,000/annually;direct experience highly considered.

The Community Association Manager (CAM) helps thecompany grow by:

• Acting as or overseeing the primary liaison with the Association Board of Directors and homeowners as needed.
• Traveling to client associations to attend board meetings, perform inspections, conduct walk-throughs, and attend community events as needed and per the management agreement.
• Preparingannual disclosure packages, annual meeting notifications, and annual financial statement packages for all homeowners and arrange bulkmailing of samewithin thetime framesset by state statute or governing documents.
• Reviewing monthly financial reports and ensuring management summary issubmittedto the association Board of Directors.
• Providing and/or overseeing recommendations to the Association Board of Directors and committeesregardingmajor capital expenditures asrequiredtomaintainthe desiredcommunityappearance and operation.

Requirements

• Proficiencyin Microsoft Office (word, excel, outlook)
• Experience in Community Management,customer service,hospitalityor other related industry
• Proficiencyin typical business correspondence (grammar, structure, punctuation, spelling, etc.).
• Proficient in Customer Service and conflict resolution
• Able to work effectively with others in person and in groupsetting
• Able to prioritize, manage time, and meet deadlines.
• Able to communicate effectively and professionally on phone, email, and in-person

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.