Communications Business Partner

NSW Department of Communities and Justice; Parramatta; Hybrid; AUD 133,000 - 147,000; Full time

Benefits offered by this job

Flexible work environment

Health & wellbeing programs

Employee assistance programs

Training and development opportunities

Competitive pay and conditions

Job summary

NSW Department of Communities and Justice is seeking a Communications Business Partner in Parramatta. The role requires delivering and evaluating a comprehensive communications strategy for a new disability support program, with a hybrid work model and a temporary contract through 28 February 2028.

You will collaborate with internal clients, subject-matter experts, ministers’ offices and cross-government leads to define and deliver objectives, manage budgets, and ensure engagement across diverse

Qualifications

• Substantial experience managing complex communications activities.
• Experience leading development and delivery of various comms strategies.
• Outstanding oral and written communication skills.
• Excellent stakeholder management across levels.

Responsibilities

• Deliver, monitor and optimise the Communications Strategy through the full program period.
• Develop and deliver an education and awareness campaign for families.
• Coordinate planning and delivery across media, social and websites.
• Brief production of high-quality multimedia communications products.
• Monitor and report on impact to build insights for planning.
• Support project management, including budget and procurement.
• Monitor risks and trends to inform current and future approaches.
• Evaluate communications and transition to BAU post-implementation.

Skills

Complex communications management

Stakeholder management

Oral and written communication

Cross-government collaboration

Education

Tertiary qualifications in relevant field

Job description

Communications Business Partner

Location - Parramatta (This role operates under a hybrid working model, with a requirement to maintain a minimum 50% workplace presence each month)

Employment type - Temporary until 28 February 2028

Salary - $133,348.00 - $146,945.00 pa, plus superannuation and leave loading

Your role: We are seeking a highly motivated communications professional with a passion for developing innovative and accessible communications solutions for families, carers and kin on the roll out of a new disability support program across NSW. You’ll contribute to our department’s aim to create safe, just, inclusive and resilient communities.

What you’ll do

As a key member of the Campaigns and Strategy team you will lead the delivery of an established Communications Strategy to support engagement with a new program being rolled out in a complex reform environment. You will partner with internal business clients, subject-matter experts, communications colleagues, Ministerial Offices, and cross-government agency leads, to define and deliver communications objectives.

• Delivering, monitoring and optimising the Communications Strategy through the full program implementation period.
• Development and delivery of an education and awareness campaign for families.
• Coordinating effective planning and delivery of communications activities across key owned and earned channels, including media, social media and websites.
• Briefing the production of high-quality multi-media communications products in line with the Communications Strategy.
• Ongoing monitoring and reporting on the impact and performance of communications activities to continuously build insights and learning into communications planning.
• Project management, including supporting budget management and procurement in line with DCJ and NSW Government policies.
• Monitoring risks and emerging trends to inform current and future approaches and maintain visibility and confidence in the communications approach across diverse, high level project stakeholders.
• Communications evaluation and transition to business-as-usual communications management post full implementation.

What we’re looking for

• Substantial experience in managing complex communications activities and building strong working relationships.
• Experience managing the development and delivery of a range of communications strategies of varying size and complexity, across a wide geographic area.
• Outstanding oral and written communication skills.
• Excellent stakeholder management skills and ability to consult and liaise with people at all levels within the organisation.
• Tertiary qualifications in relevant field and/or equivalent knowledge, skills and experience with demonstrated commitment to ongoing professional development.

What We Offer

• A challenging and rewarding career
• Flexible, autonomous work environment
• Competitive pay and conditions
• Training and development opportunities to build and maintain capabilities
• Health & Wellbeing and Employee Assistance Programs.

Inclusion and Diversity lies at the heart of how we recruit

• This includes people with disability, Aboriginal and Torres Strait Islander People, women, people identifying as LGBTIQ+, culturally and linguistically diverse people, carers and other diversity groups.

We do work that really matters. Working for the Department of Communities and Justice (DCJ) provides lots of opportunities to make a real difference. We collaborate with other agencies and community partners, to improve lives and realise the potential of children, adults, families and communities. We're focused on breaking, rather than managing, disadvantage. It’s work that really matters.

Want more information? Visit our website to see more information on Working for us.

Other Information

A talent pool may be created for future ongoing and temporary roles and is valid for a period of up to 18 months. For more information visit Applying for DCJ jobs on the DCJ website.

Applications close Thursday, 29 October 2026 t 11:59 pm AEST.

Got a question? For more information about the role or what it’s like to work for DCJ, please contact the hiring manager Jackie Wenham on 0476 842 401 or via email at [e-mail] . If you’ve got a question about applying or would benefit from an adjustment in the recruitment process to help you perform at your best (including an alternate method submission of the application), please call Anjy Fayad on 02 9765 3042 or via [e-mail] Visit Recruitment adjustments on the DCJ website to learn more.

Thank you for your interest in this role. We look forward to receiving your application. To keep up with recruitment opportunities at DCJ, follow us on Facebook: www.facebook.com/CareersatDCJ/ The Welcome Experience Thinking about moving to regional NSW? Get free, personalised support with housing, schools, jobs, and settling in. Learn more: www.nsw.gov.au/welcomeexperience The careers site currently promotes this service on the ‘Discover roles with DCJ in regional NSW’ page.