Communications and Design Officer

Australian Services Union; Melbourne; Sur place; AUD 100 000 - 122 000; Plein temps

Avantages offerts par ce poste

16% superannuation

Monthly RDOs

Résumé du poste

The Australian Services Union (ASU) is seeking a creative Communications and Design Officer to join our National Campaign and Growth team. You’ll develop content across social media, digital campaigns, websites, email, video, photography, and print to tell member stories and grow engagement.

Collaborating with members, delegates and National Office staff, you’ll craft campaigns that inform, mobilize and deliver real change, while contributing from concept through to production and evaluation in

Qualifications

• Qualifications in communications, design, digital media, marketing or related field, or equivalent experience.
• 3–5 years' experience in communications, content creation, digital media, campaigning or related role.
• Strong writing, editing and storytelling skills.

Responsabilités

• Create content across social media, email, websites, video and print.
• Turn complex workplace issues into clear, compelling communications.
• Tell authentic stories highlighting workplace wins and union impact.

Connaissances

Strong writing

Editing

Storytelling

Content creation

Formation

Communications/design/digital media degree or equivalent

Outils

Canva

Adobe Creative Cloud

Description du poste

Use your communications, graphic design, and digital storytelling skills on national campaigns with real social impact.

The Australian Services Union (ASU) is one of Australia’s largest and most diverse unions, representing workers who deliver essential services to communities every day. We are proud to be a progressive, member‑led organisation committed to social justice and improving the lives of working people.

We’re seeking a creative, skilled, and values-driven Communications and Design Officer to join our National Campaign and Growth team.

You’ll contribute ideas, try new approaches and work with a supportive multidisciplinary team to produce content across social media, digital campaigns, websites, email, video, photography, and print. Your work will help tell member stories, grow engagement, and improve outcomes for working people.

Work on innovative national campaigns with meaningful social impact.

Enjoy hybrid working, 16% superannuation and monthly RDOs.

Grow your skills in a supportive and collaborative team.

About the role

As Communications and Design Officer, you'll play a key role in bringing campaigns and member stories to life through engaging content, strong visual communication, and digital storytelling.

Working closely with members, delegates, ASU branches, and National Office staff, you'll create communications that help workers understand issues, connect with each other, and take part in campaigns that deliver real change.

This is a varied, hands‑on role spanning writing, design, social media, video, photography, email, websites, and campaign communications. You'll contribute from concept and creative development through to production, publication, and evaluation.

You’ll be part of a multidisciplinary team focused on growing the union, strengthening member engagement, and supporting campaigns that improve outcomes for working people.

Key responsibilities

• Create engaging content across social media, email, websites, video, print, presentations, and merchandise.
• Turn complex workplace, industrial and policy issues into clear, compelling communications.
• Tell authentic stories that highlight workplace wins, collective action, and union impact.
• Support national campaigns and member engagement, recruitment, and retention initiatives.
• Develop and deliver social media and digital campaigns, including organic and paid content.
• Design campaign assets, communications materials, and branch resources.
• Produce video and photographic content for campaigns, events, and member communications.
• Use audience insights and performance data to improve communications and engagement outcomes.

About you

You’ll bring:

• Relevant qualifications in communications, design, digital media, marketing or a related field, and/or equivalent professional experience.
• At least three to five years' experience in communications, content creation, digital media, campaigning, design, or a related role.
• Strong writing, editing, and storytelling skills.
• Experience creating content across social media, email, websites, print, and digital channels.
• Strong design skills using Canva and Adobe Creative Cloud.
• Experience capturing video and photography content.
• Excellent organisational skills, with the ability to manage multiple projects and deadlines.
• A collaborative approach, sound judgement, and the ability to work independently when required.
• Experience using audience insights and performance data to improve content and engagement.
• A commitment to improving the lives of working people.

The following will be highly regarded:

• Website management, CMS, and email marketing experience.
• Experience with Google Analytics or similar reporting tools.
• Experience in unions, campaigning, advocacy, community organisations, or social justice movements.

You do not need to meet every criterion to apply. We welcome candidates with transferable experience and a strong commitment to improving the lives of working people.

What we offer

• Work on exciting and innovative national campaigns that help working people win better pay, more secure jobs, and stronger communities.
• A supportive and collaborative team environment.
• A starting salary of $111,000 p.a., plus 16% superannuation and monthly RDOs.
• Professional development and opportunities to grow your skills while making a meaningful impact.

Applications close 21 October 2026 at 9am AEDT.

For a confidential discussion about the role, please contact:

Divina Blanca-Jackson

National Campaign and Member Engagement Lead