Collections Team Member

Woolworths Ltd.; Sydney; On-site; AUD 45,000 - 55,000; Full time

Benefits offered by this job

Team discounts

Rewards program

Parental Leave provisions

Study Leave

Sports Representation Leave

Job summary

Woolworths Group in Sydney is recruiting a Collections Team Member for a full-time, permanent role. You will ensure smooth handover of online orders to customers and logistics partners, working across ambient and chilled environments as part of a high-volume operation.

The role emphasizes accuracy, teamwork, and reliability in a physically demanding setting, with opportunities to grow within Woolworths Group and its nationwide network.

Qualifications

• Strong teamwork and communication skills.
• Accurate order handling and attention to detail.
• Ability to work in a busy, physical environment.

Responsibilities

• Ensure accurate handover of online orders to customers and logistics partners.
• Work across ambient and chilled environments to stage and load orders.
• Maintain efficiency and accuracy through consistent order handling and packing.
• Assist in safe, reliable operation of a high-volume collections/staging area.

Skills

Teamwork

Attention to detail

Customer service

Flexibility

Job description

Work with a team that supports growth and career developmentGreat team benefitsFull time permanent opportunity availableAbout the roleAs a Collections Team Member, your main responsibility will be ensuring an exceptional experience for both customers and partner drivers through the Direct to Boot Service.This role best suits a candidate that enjoys working in a physically demanding and repetitive role. This role will require the successful applicants to lift up to 20 kgs repetitively throughout the duration of their shift.As a part of creating a safe working environment, all candidates for this role can expect to undergo a pre-employment medical check as part of the recruitment process.What you'll doEnsure the accurate and timely handover of online orders to customers and logistics partnersWork across both ambient and chilled environmentsConsistency in order staging and loading is essential to maintain efficiency and accuracy.High attention to detail is required to ensure that orders are fulfilled correctly and meet customer specifications.What you'll bringGenuine passion for food and shoppingCustomer first mentalityLove of teamwork and growing with othersFlexible and adaptable to changeWilling to work and reliableWhat you'll experienceOur Team Members are at the heart of everything we do and we’re always looking for ways to support your career journey and reward great work:Team discounts across our range of Woolworths Group brands you know and love and a robust rewards program that celebrates and incentivises purpose-driven workA global business with endless career possibilities around every corner and across every discipline - with valuable exposure to a vast and exciting business networkParental Leave provisions and various leave types, including but not limited to Study Leave and Sports Representation LeaveEndless possibilities with Woolworths GroupWe're a proud part of the Woolworths Group – 200,000+ bright minds, passionate hearts and unique perspectives working together connected by a shared Purpose – ‘to create better experiences together for a better tomorrow.Here you’ll be supported and empowered to explore new ideas, make brave commitments and innovate better ways to meet the food and everyday needs of more than 24 million customers every week. Backed by a culture of genuine care, a flexible approach to work and the support to grow your career and make a meaningful impact, the possibilities for what we can achieve together are endless.Everyone belongs Woolworths GroupWe believe that diversity, equity, inclusion and belonging are key to realising our purpose of better together for a better tomorrow. We recognise the value our team’s diversity brings to our business, our customers and our communities, and that teams with diverse experiences and backgrounds enrich our group and are better able to innovate and solve problems. As one of the largest employers in Australia and New Zealand, we aim to create a truly inclusive workplace where everyone feels that they belong, can be their best self and reach their full potential.We encourage all candidates to apply, please let us know in your application if we can support you with any adjustments in the hiring process.