Collections/Credit Officer

Sharp & Carter; Ryde; Hybrid; AUD 65,000 - 85,000; Full time

Benefits offered by this job

WFH 2 days

Competitive salary

Flexibility

Work-life balance

Job summary

Sharp & Carter is seeking a permanent Credit Officer in North Sydney to join a dynamic credit team. You will manage the accounts receivable ledger, perform high-volume debt collection and monitor aged debt to maximise cash flow.

Experience with SAP or large ERP systems is preferred, and you should be able to work autonomously while building strong relationships with internal stakeholders and customers. This role offers a supportive team culture and a balance between office and remote work.

Qualifications

• Experience with SAP or large ERP systems.
• Ability to work autonomously within a larger team.
• Strong ownership and accountability.
• Proven ability to build professional relationships.

Responsibilities

• Manage a portfolio of customer accounts and the Accounts Receivable ledger.
• Conduct high-volume debt collection via phone and email.
• Monitor aged debt and overdue accounts, follow up payments.
• Reconcile customer accounts and investigate unallocated payments.
• Resolve billing, invoice and account queries.
• Issue customer statements and assist with invoice/credit note processing.
• Assist with credit assessments and credit limits.
• Manage accounts on credit hold and release orders as needed.
• Prepare aged debt, collections and AR reporting for management.
• Maintain accurate customer master data and records.
• Support month-end reconciliations and reporting.
• Ensure compliance with internal credit policies.

Skills

Independent worker

Strong communication

Team player

SAP experience

Tools

SAP

Job description

About the Company

Fantastic opportunity for a permanent Credit Officer position based to join a dynamic organisation based in North Sydney. You will be working in a busy, yet motivated Credit Team who are close knit and large in size, reporting into the Credit Manager.

We have previously placed candidates in this team and wider organisation before and all have remained very happy with their roles and the culture.

The Responsibilities

• Managing a portfolio of customer accounts and maintaining the Accounts Receivable ledger
• Conducting high-volume debt collection via phone and email
• Monitoring aged debt and overdue accounts, following up outstanding payments
• Reconciling customer accounts and investigating unallocated/unreconciled payments
• Resolving customer billing, invoice and account queries
• Issuing customer statements and assisting with invoice/credit note processing
• Assisting with credit assessments, credit limits and account management
• Managing accounts on credit hold and releasing orders where appropriate
• Preparing aged debt, collections and AR reporting for management
• Maintaining accurate customer master data and account records
• Supporting month-end reconciliations and reporting
• Ensuring compliance with internal credit policies and procedures
• Building strong relationships with internal stakeholders and external customers to maximise cash collection
• Identifying opportunities for process improvements and efficiencies within the Credit/AR function

About you

• Experience with SAP is preferred - although any experience with a large ERP system is considered.
• Ability to work autonomously within a larger and supportive team
• Strong sense of ownership.
• Demonstrate the ability to build strong professional relationships.
• Effective and adaptive communication skills.
• Motivated, driven and a team-player.

Benefits

• - 2 days Work From Home
• - Competitive salary
• - Flexibility
• - Genuine work-life balance, career development, job security and a very supportive team.