Coding Support Officer

Mater Hospital Sydney; Sydney; On-site; AUD 70,000 - 90,000; Full time

Benefits offered by this job

Salary packaging perks

Not-for-profit mission

Amazing workplace culture

Maternity Excellence

Surgical Innovation

Oncology leadership

Safe staffing

Growth opportunities

Health & wellbeing

Job summary

Mater Hospital Sydney is seeking a Coding Support Officer to join our Health Information Services team. This permanent, full-time role focuses on supporting clinical coding, managing workflows, resolving documentation queries, and ensuring complete clinical information for coding.

Join a not-for-profit private hospital group with strong community ties and opportunities for professional growth. Visa sponsorship is not available; Australian/New Zealand citizens or those with work rights for

Qualifications

• Experience in a hospital or health information environment (highly desirable).
• Understanding of health information systems (e.g. Webpas, deLacy – desirable).
• Monitor and manage outstanding clinical coding workloads and hospital separations.
• Liaise with Visiting Medical Officers (VMOs), Practice Managers, and external providers to resolve clinical documentation queries.
• Generate and analyse reporting systems (e.g. Webpas) to track and prioritise discharge coding.
• Support the coding team by coordinating outstanding documentation.
• Assist with internal and external coding audits, including system access and documentation retrieval.

Responsibilities

• Work closely with the Manager HIS and Clinical Coding team to manage coding workflows and ensure timely processing of hospital separations.
• Resolve documentation queries and ensure accurate and complete clinical information is available for coding.
• Monitor and manage outstanding clinical coding workloads and hospital separations.
• Liaise with VMOs, Practice Managers, and external providers to resolve clinical documentation queries.
• Generate and analyse reporting systems (e.g. Webpas) to track and prioritise discharge coding.
• Support the coding team by coordinating outstanding documentation.
• Assist with internal and external coding audits, including system access and documentation retrieval.

Tools

Webpas

deLacy

Job description

Job Description:

• Role Title: Coding Support Officer
• Role Type: Permanent, Full-time
• Shift Details: Monday to Friday, day shifts only
• Department and Location: NSW Private hospitals -- Mater Hospital and Sydney Private Hospital
• Salary: Based on experience

Welcome to the Mater, Sydney North Shore’s premier private hospital

Join a team built on a proud legacy of world-class care, true compassion, and deep community roots.

Founded by the Sisters of Mercy in 1906 and powered today by St Vincent’s Health Australia, the Sisters' spirit is our living heartbeat. As a leading regional centre for clinical excellence, we are renowned for our world-class maternity unit, next-generation surgical robotics, and leading-edge orthopaedic, spinal, and oncology care. Here, you will work alongside premier specialists in a modern, supportive environment that actively backs your professional growth and advanced clinical education.

We are positioned just minutes from St Leonards, Wollstonecraft, and Crows Nest stations, with major Pacific Highway bus routes right on our doorstep. Whether you live locally or are traveling along the T1 or M1 corridors, your daily commute will be seamless.

Read on to explore this exciting role and the fantastic perks waiting for you here.

About The Role

• NSW Private Hospitals are seeking a motivated and detail-oriented Coding Support Officer (CSO) to join our Health Information Services (HIS) team at Mater Hospital & Sydney Private Hospital. This role is essential in supporting the Clinical Coding function to ensure the timely and complete processing of hospital separations.
• Working closely with the Manager HIS and Clinical Coding team, you will play a critical role in managing coding workflows, resolving documentation queries, and ensuring accurate and complete clinical information is available for coding.

About You

• Experience in a hospital or health information environment (highly desirable).
• Understanding of health information systems (e.g. Webpas, deLacy – desirable).
• Monitor and manage outstanding clinical coding workloads and hospital separations.
• Liaise with Visiting Medical Officers (VMOs), Practice Managers, and external providers to resolve clinical documentation queries.
• Generate and analyse reporting systems (e.g. Webpas) to track and prioritise discharge coding.
• Support the coding team by coordinating outstanding documentation.
• Assist with internal and external coding audits, including system access and documentation retrieval.

What we can offer you at the Mater

• Exceptional Rewards: Highly competitive base pay, plus exclusive not-for-profit salary packaging perks. Enjoy pre-tax savings on up to $15,900 for everyday living costs (mortgage, rent, bills) plus $2,650 for dining out and entertainment annually

• An Amazing Workplace: 82% of staff recommend our hospital as a great place to work (2026 Engagement Survey)

• For-Purpose Impact: Be part of a not-for-profit where surplus is reinvested into research & community care

• Maternity Excellence: Join Sydney’s top private service and the city’s unique private Lvl 4 Special Care Unit
• Surgical Innovation: Work in the only Aus member hub of the International Society of Orthopaedic Centres
• Oncology Leadership: Deliver cutting-edge cancer care backed by specialised & holistic wellbeing centres

• Safe Staffing: Work with peace of mind under an historic EA delivering mandated nurse-to-patient ratios

• Growth: Access world-class research funding & scholarships via The Friends of the Mater Foundation
• Health & Wellbeing: Fitness Passport, discounted private health, & cultural recognitions and celebrations

Sponsorship / work rights for Australia

Please note, visa sponsorship is not available for this position. For this role you must be an Australian or New Zealand citizen or have an Australia visa that grants you the work rights necessary for the role.

Equal Opportunity

We celebrate diversity & inclusion and are committed to equal employment opportunity for everyone.

As part of our commitment to reconciliation, we encourage Aboriginal and Torres Strait Islander peoples to apply and join us in delivering care that heals body, mind, spirit and community.

Closing Date:

9 November 2026 11:59pm

Reconciliation Action Plan:

At St Vincent's we acknowledge the importance of creating a work environment that is welcoming, safe, equitable and inclusive for Aboriginal and/or Torres Strait Islander Employees. As part of our Commitment to Reconciliation and Closing the Gap in employment related outcomes, we encourage applications from Aboriginal and Torres Strait Islander Peoples.

For further information, visit https://www.svha.org.au/about-us/reconciliation or get in contact at ***************@svha.org.au

View Reconciliation Action Plan

Code of Conduct:

View Code of Conduct