Cluster Manager Melbourne - Luxury Retail

at; City of Melbourne; On-site; AUD 100,000 - 125,000; Full time

Job summary

A leading luxury retail group in Melbourne is seeking a Cluster Manager to oversee three premium boutiques. This role requires an accomplished leader with a strong background in luxury retail, capable of managing teams and driving sales growth. Ideal candidates possess excellent communication skills and embody high personal standards. Join a prestigious brand and enjoy world-class training along with exciting career opportunities.

Benefits

Clothing allowance

Bonus

World-class training

International exposure

Qualifications

• Proven background in luxury retail leadership (Store Director or Multi-Site Manager level).
• Strong commercial acumen and ability to manage budgets, KPIs, and sales strategy.
• Inspiring leadership style with ability to mentor and motivate diverse teams.
• Exceptional communication and presentation skills.

Responsibilities

• Lead, coach, and develop Store Managers and their teams across three flagship locations.
• Deliver sales growth through refined client engagement and commercial strategy.
• Ensure visual and operational excellence in every boutique.

Skills

Luxury retail leadership

Client engagement

Commercial strategy

People management

Problem-solving

Job description

Cluster Manager Melbourne - Luxury Retail

Circa $120k + Super + Clothing Allowance + Bonus!

Elevate your luxury retail career. An exceptional opportunity for a dynamic leader to oversee three premium Melbourne boutiques – Chadstone, Doncaster, and Bourke Street. Perfect for an experienced Store Director ready to take the next step into multi‑site management.

As Cluster Manager, you’ll inspire boutique teams, drive commercial results, and deliver an exceptional client experience across all stores. You’ll combine strategic leadership with hands‑on operational excellence to ensure every location reflects the prestige and sophistication of an international luxury house.

Key Responsibilities

• Lead, coach, and develop Store Managers and their teams across three flagship locations.
• Deliver sales growth through refined client engagement and commercial strategy.
• Ensure visual and operational excellence in every boutique, aligning with global luxury standards.
• Partner closely with senior retail, merchandising, and finance stakeholders.
• Champion a culture of accountability, inclusivity, and client obsession.

Ideal Profile

You’re an accomplished luxury retail leader with a deep understanding of high‑end clienteling, store operations, and people management. You thrive in dynamic environments, inspire confidence in your teams, and embody the professionalism expected at the top tier of retail.

What You’ll Bring

• Proven background in luxury retail leadership (Store Director or Multi‑Site Manager level).
• Strong commercial acumen and ability to manage budgets, KPIs, and sales strategy.
• Inspiring leadership style with the ability to mentor and motivate diverse teams.
• Exceptional communication, presentation, and problem‑solving skills.
• High personal standards and a passion for delivering extraordinary client experiences.

Why Join This Global Luxury Leader

Join a brand synonymous with craftsmanship, innovation, and timeless style. You’ll be part of a collaborative leadership team that values authenticity, diversity, and professional growth. Enjoy world‑class training, international exposure, and the opportunity to shape the next chapter of luxury retail in Australia.

For any further queries, please contact Amelia Hennessy on 0415 583 898 quoting the job title and reference number RCC3988862.