Club Secretary & Operations Manager

Hat Head Bowling & Recreation Club Limited; Hat Head; On-site; AUD 70,000 - 100,000; Full time

Benefits offered by this job

Competitive salary

Job summary

Hat Head Bowling & Recreation Club Limited is seeking an experienced Secretary Manager to join our team in Hat Head, NSW 2440. This full-time/part-time role involves strategic day-to-day management, administration, and acting as a liaison between the Board, members, and staff to ensure smooth operations.

The role emphasizes governance, records, events, and stakeholder relationships, with a focus on delivering professional service in a welcoming community club environment.

Qualifications

• Proven experience in a secretarial, administrative, or office management role, ideally within hospitality, leisure, or club environments.
• Strong organisational and time management skills with the ability to juggle multiple tasks effectively.
• Excellent written and verbal communication skills.
• Professional demeanour with strong customer service orientation and member-focused approach.

Responsibilities

• Overseeing all relevant functions of the club, including maintaining accurate records, meeting minutes, and documentation.
• Managing member communications, inquiries, and complaints with professionalism and promptness.
• Overseeing and supporting club events, activities, and social functions.
• Assisting with the coordination of committee meetings and ensuring all governance requirements are met.
• Managing/overseeing bookings for club facilities and recreational spaces.
• Supervising/managing staff and ensuring efficient workflow within the club.
• Maintaining compliance with club policies, local regulations, and governing legislation.
• Build and maintain a strong working relationship with staff, members, suppliers, sponsors and the Board of Directors.
• Managing club databases and information systems.
• Handling correspondence, scheduling, and general office management tasks.

Skills

Organisational skills

Time management

Communication skills

IT competency

Customer service

Team collaboration

Discretion & confidentiality

Governance awareness

Education

Secretarial/administrative/office management experience

Tools

MS Office

Database management systems

Job description

Hat Head Bowling & Recreation Club Limited is seeking an experienced Secretary Manager to join our team in Hat Head, NSW 2440. This full-time/part-time role involves strategic day-to-day management, administration, and acting as a liaison between the Board, members, and staff to ensure smooth operations.

The role emphasizes governance, records, events, and stakeholder relationships, with a focus on delivering professional service in a welcoming community club environment.