Club Manager | The Zone

Fitness First; Sydney; On-site; AUD 100,000 - 120,000; Full time

Benefits offered by this job

Platinum Fitness First membership

Anniversary leave

Gym membership for friends/family

Job summary

Fitness First Australia in Sydney is seeking a Club Manager to lead a high‑performing team, drive membership growth, and deliver outstanding member experiences. You’ll balance commercial performance with staff development and a culture of energy and service on the gym floor.

This hands‑on leadership role includes budgeting, P&L oversight, and setting the tone for a welcoming, results‑driven club that helps members achieve their goals through personalised coaching and community.

Qualifications

• Leadership experience managing a sales team in a high‑volume environment.
• Experience budgeting and reporting on P&L.
• Strong stakeholder management and communication skills.

Responsibilities

• Manage sales budgets and analyze strategies for improvement.
• Meet personal sales targets to contribute to club targets.
• Lead delivery of exceptional member experiences and resolve concerns.
• Recruit, train and retain staff; conduct weekly leadership meetings.

Skills

Leadership

Sales management

Budgeting

P&L

Stakeholder management

Customer service

Job description

Turn Leadership into Momentum;Build a Club Where People Thrive and Performance Follows

The Opportunity

At Fitness First, our clubs are more than places to train -they’re communities where people show up to become stronger, healthier and more confident. As Club Manager, you’ll set the tone for that experience every single day.

Leading a passionate and collaborative team, you’ll create an environment where both people and performance thrive. You’ll coach and develop your team, build a positive high-performance culture and empower your leaders to grow,all while delivering an exceptional experience for every member who walks through the doors.

This is a dynamic, hands‑on leadership role where you’ll take ownership of the club’s commercial success and operational performance. From driving membership growth and retention to ensuring the club runs seamlessly day to day, you’ll balance strong business leadership with genuine care for your people and members.

Leading from the front, you’ll champion outstanding service, create energy on the gym floor and inspire your team to help members stay motivated and committed to their goals.

Because when a club is led with energy, purpose and belief in its people, it becomes more than a gym –it becomes a place where lives change.

Key responsibilities:

• Management of sales budgets and analysis to determine proactive strategies for improvement
• Meet your own sales target to contribute to the club's overall monthly and annual targets
• Leading in the delivery of exceptional member experiences and the successful resolution of member concerns
• Recruitment, training and retention of staff members
• Weekly meetings engaging with department leaders

To be successful in this role you will need:

• Leadership experience managing a sales team with 5+ direct/indirect reports in a high volume and fast paced environment. Ideally within the fitness industry
• Strong stakeholder management with exceptional verbal, written and time management skills
• Experience in managing budgets, monitoring & reporting on P&L
• A passion for fitness and sales

What we can offer you:

• Base salary + bonus, with realistic earnings of $100K+
• A complimentary Platinum Fitness First membership
• Anniversary leave and an additional gym membership for friends or family through our Recognition for Service Awards
• Being part of a high-energy team that celebrates wins, backs each other and thrives on helping members achieve incredible results
• Opportunities to grow your career across Fitness & Lifestyle Group - Asia Pacific’s largest diversified fitness group and its leading fitness brands

About Fitness First:

• A globally recognised leader in the fitness sector, Fitness First currently operates 51 Australian clubs across New South Wales and Victoria. We believe that fitness inspires people to excel - it takes courage, determination, and dedication. Working with Fitness First is more than just a paying job. It's the start of a career that will allow you to empower thousands to put themselves First and lead fearless and extraordinary lives.
• As an employer, we are on a mission to uncover exceptional talent and nurture, develop and celebrate our employees.
• Fitness First, Australia, is proud to be part of Fitness & Lifestyle Group, Asia Pacific’s largest diversified fitness brand.

Our Commitment to Diversity and Inclusion:

• At Fitness and Lifestyle Group we bring positive energy and attitude to work every day, we are proud of who we are and who we work for. We don't just accept individuality; we encourage it and acknowledge the value diversity and inclusivity brings to our organisation. We pride ourselves on empowering our team to be their authentic selves at work.
• We welcome applications from Aboriginal and Torres Strait Islander People, people of all ages, race, sex, intersex status, gender identity, sexual orientation, people with a disability and from other diverse backgrounds.

About Fitness & Lifestyle Group:

• Fitness and Lifestyle Group (FLG) is the leading fitness, health, and wellness group in the Asia-Pacific region, headquartered in Australia. Our mission is to make a meaningful, positive impact on people's lives through innovative and diverse health and wellness offerings, both physical and digital.
• FLG's portfolio includes globally recognised brands such as Fitness First Australia, Goodlife Health Clubs Australia, Jetts Fitness New Zealand & Thailand, Zap Fitness, and Barry's. With 319 locations across Australia, New Zealand, and Southeast Asia, we support over 585,000 members in leading healthier, more active lives.