Club Manager- Rockingham

Revo Fitness; Australia; Remote; AUD 70,000 - 90,000; Full time

Job summary

Revo Fitness is opening a Rockingham club and seeks a Club Manager to lead a dynamic team, prioritise member satisfaction, and deliver exceptional club experiences. You will recruit, onboard, develop talent, and maintain a welcoming, safe environment while aligning with Revo's culture and values.

The role focuses on staff leadership, operations, and delivering high-quality member experiences across daily activities, facilities upkeep, and safety compliance in a fast-paced setting.

Qualifications

• Experience leading teams to drive performance and develop talent.
• Ability to oversee daily operations in a gym setting, ensuring cleanliness and safety.
• Strong focus on delivering exceptional member service and relationships.
• Calm, solution-oriented approach to resolving staff conflicts and issues.
• Highly organised with the ability to juggle multiple priorities.
• Current First Aid and CPR certification to ensure member and staff safety.

Responsibilities

• Building a Positive Team Environment: lead staff recruitment, onboarding, development, and engagement aligned with company values.
• Efficient Staffing and Rostering: manage staffing levels and rosters for optimal coverage and skills usage.
• Driving Personal Trainer Engagement: align PT teams with brand values to enhance member experiences.
• Shaping Quality Member Experiences: set standards for member interactions and experience delivery.
• Maintaining Club Presentation: ensure facilities meet high standards of cleanliness and maintenance.
• Prioritising Health and Safety: enforce health and safety regulations and company procedures.

Skills

Team leadership

Staff rostering

Customer service

Health & safety

Time management

First Aid CPR

Job description

• Lead a dynamic team at Rockingham to create a motivating environment.
• Advance your career with continuous development and rewarding opportunitie
• Prioritise member satisfaction and support them in reaching their fitness goals.

The Opportunity

Join us on our exciting journey of growth as we open new clubs to serve more members by making fitness accessible to more Australians. Revo Fitness stands out by simplifying the gym experience with straightforward memberships and high-quality luxe fit outs.

Our Club Managers are central to our success, impacting our members, personal trainers, and the member experience team. This role is focused on delivering exceptional club management, emphasising member experience, and fostering our vibrant Revo culture.

Key Responsibilities

• Building a Positive Team Environment: Your leadership will be instrumental in cultivating a positive and supportive atmosphere among staff. This involves strategic recruitment, seamless onboarding processes, continuous development initiatives, and fostering engagement through clear feedback and alignment with company values.
• Efficient Staffing and Rostering: You’ll oversee staffing and rostering, ensuring optimal skill utilisation, effective communication channels, and opportunities to develop talent among your team members.
• Driving Personal Trainer Engagement: By aligning personal trainer teams with Revo's brand values, you’ll inspire a culture of excellence and dedication to member experience, ultimately enhancing the overall in club experience.
• Shaping Quality Member Experiences: Your leadership will set the standard for exceptional member experience delivery, shaping member interactions through exemplary leadership and modelling of member experience standards.
• Maintaining Club Presentation: Upholding Revo's reputation for excellence means maintaining club facilities to the highest standards. This involves effective management of cleaning and maintenance operations to ensure a welcoming and hygienic environment for members.
• Prioritising Health and Safety: Ensuring compliance with health and safety regulations and company procedures is paramount. As a Club Manager, you’ll lead by example in prioritising the safety and well-being of both staff and members.

Essential Skills and Experience

• Experienced in leading teams to drive performance, focusing on talent development and a high-performance culture.
• Skilled in overseeing daily operations, ensuring a clean, safe, and welcoming environment while managing facility maintenance.
• Committed to delivering excellent customer service, building strong member relationships, and aligning with company values.
• Calm and solutions-oriented in resolving conflicts to maintain a positive club atmosphere.
• Highly organised, managing multiple priorities in a fast-paced environment with strong time management skills.
• Current First Aid and CPR certified to ensure member and staff safety.

Who is Revo?

At Revo Fitness we are committed to making quality fitness accessible to all, with simple memberships, no hidden fees, and 24/7 access. We prioritise our members' needs and strive to deliver exceptional member experiences at every touchpoint. We’re a local, Australian owned business that is rapidly expanding and always looking for passionate people to join our growing team.

Our Values

• We keep it simple
• We do what we do well
• We care about our people
• We are all about the experience
• We believe in raising the bar