Clinical Unit Assistant

Scientia Clinical Research Ltd.; Randwick City Council; On-site; AUD 65,000 - 90,000; Full time

Job summary

Scientia Clinical Research Ltd. seeks Clinical Unit Assistants to support the day-to-day operations of our clinical research unit. This hands-on, patient‑focused role helps ensure a professional, welcoming, and compliant environment for participants, sponsors and staff.

You will assist with participant visits, clinical unit operations, and study support activities, while upholding SCR SOPs and safety standards. Training is provided to develop clinical and data skills.

Qualifications

• Experience in health services or patient care is valued.
• Ability to follow protocols and maintain confidentiality.
• Interest in healthcare or clinical research encouraged.

Responsibilities

• Welcome and assist trial participants with comfort and privacy.
• Provide non-clinical support during visits and document forms.
• Assist with basic clinical tasks: height/weight, vitals, urinalysis, venipuncture (trained).
• Schedule appointments and coordinate visits.
• Set up and pack down treatment rooms and maintain stock.
• Maintain accurate records and uphold study SOPs.

Skills

Patient safety

Attention to detail

Interpersonal skills

Organization

Professional conduct

Education

Certificate III/IV in Health Services

Medical or Nursing student

Tools

Microsoft Office

Job description

SCR is seeking casual, part‑time and full‑time Clinical Unit Assistant's to support the day‑to‑day operations of our clinical research unit. This is a hands‑on, people‑focused role that plays an important part in the delivery of safe, efficient, and high‑quality clinical trials.

Working closely with nurses, investigators, and research staff, you will assist with participant visits, clinical unit operations, and study support activities – helping to ensure a professional, welcoming, and fully compliant environment for participants, sponsors, and staff.

This role is ideal for someone with a strong interest in healthcare or clinical research who is organised, reliable, and committed to patient care and quality.

About the Role

SCR is seeking casual, part‑time and full‑time Clinical Unit Assistant's to support the day‑to‑day operations of our clinical research unit. This is a hands‑on, people‑focused role that plays an important part in the delivery of safe, efficient, and high‑quality clinical trials.

Working closely with nurses, investigators, and research staff, you will assist with participant visits, clinical unit operations, and study support activities – helping to ensure a professional, welcoming, and fully compliant environment for participants, sponsors, and staff.

This role is ideal for someone with a strong interest in healthcare or clinical research who is organised, reliable, and committed to patient care and quality.

Key Responsibilities

Clinical Trial & Participant Support

• Welcome, escort, and assist clinical trial participants, ensuring comfort, dignity, and privacy

• Provide non‑clinical support during participant visits (e.g. patient flow, forms, documentation)

• Provide basic clinical support during visits, including:

  • Height and weight

  • Vital signs

  • Urinalysis

  • Venipuncture (if trained)

• Assist with appointment scheduling and visit coordination

• Set up and pack down consultation and treatment rooms

• Maintain room readiness, cleanliness, and adequate stock levels

• Monitor and order consumables and clinical supplies

Documentation & Data Support

• Maintain accurate clinical and administrative records in line with SCR SOPs

• Apply Good Documentation Practice and ALCOA++ principles

• Assist with data entry and system updates

• Support preparation of study documentation and reports

Quality, Compliance & Safety

• Adhere to Good Clinical Practice (GCP), SCR SOPs, and regulatory requirements

• Maintain strict participant confidentiality and privacy

• Report hazards, incidents, or protocol deviations promptly

• Support infection control, workplace health and safety, and emergency procedures

Teamwork & Communication

• Work collaboratively with clinical and research teams

• Maintain training records and complete required study and role‑based training

• Participate in staff meetings, briefings, and continuous improvement activities

• Communicate professionally with participants, colleagues, sponsors, and visitors

About You

You are a reliable and organised team player who values patient care and quality outcomes. You bring a professional approach, strong attention to detail, and the ability to adapt in a fast‑paced clinical environment.

Essential Skills & Attributes

• Strong commitment to patient safety and service excellence

• High attention to detail and ability to follow protocols

• Excellent interpersonal and communication skills

• Well organised, dependable, and adaptable

• Professional presentation and behaviour

Technical Skills

• Basic Microsoft Office skills (Word, Excel, Outlook)

• Accurate data entry skills (training provided for research systems)

• Understanding of patient confidentiality and privacy requirements

Desirable Qualifications & Experience

• Certificate III or IV in Health Services Assistance, Business Administration, or similar

• Medical or Nursing student (or equivalent experience)

• Previous experience in healthcare, hospital, or clinical trial support roles

• Knowledge of clinical research, GCP, or willingness to learn

• Current First Aid Certificate

• Venipuncture skills

Why Join SCR?

• Opportunity to work in a world‑class clinical research environment

• Meaningful role supporting clinical trials that improve patient outcomes

• Supportive, professional, and collaborative team culture

• Training and development within clinical research