Clinical Support Officer (Administrative Clinical Support Officer Level 3)

NSW Health; Council of the City of Sydney; On-site; AUD 71,000 - 74,000; Full time

Job summary

A leading public health organization in Sydney is seeking an Administrative Clinical Support Officer to provide essential support to nurses and medical staff at Concord Hospital. This role requires excellent communication and experience with relevant software. The position offers a permanent full-time contract with various benefits including paid parental leave and access to wellness resources. Applications close on 30 November 2025.

Benefits

Accrued Day Off each month

Paid Parental Leave

Access to free courses

Confidential EAP counselling

Discounted Fitness Passport membership

Use of the Staff Gym

Qualifications

• Demonstrated experience in relevant software applications.
• Ability to deal confidently and courteously with people at all levels.

Responsibilities

• Support the work activities of nurses, midwives, and medical staff.
• Work under broad supervision but take independent actions when necessary.

Skills

Excellent communication skills

Experience in word processing

Experience in spreadsheet and database software

Education

Certificate III in Health Administration

Job description

Employment Details

• Employment Type: Permanent Full Time, 38 hours per week
• Position Classification: Administrative Clinical Support Officer Level 3
• Remuneration: $71,072 - $73,287 per annum + Annual leave loading + Superannuation
• Location: Concord Repatriation General Hospital
• Requisition ID: REQ621929

In Sydney Local Health District our vision is Excellence in health and healthcare for all. You will be working in an innovative district that celebrates and invests in the ideas of staff, values people and offers life-long careers. Join the team at one of the leading public health organisations in Australia!

About the Role

Concord Repatriation General Hospital has a well‑earned reputation for excellence in healthcare for over 70 years. Building on its proud heritage of caring for the Veteran community, the hospital now services the local communities of Concord, Strathfield, Burwood and beyond.

The Clinical Support Officer (CSO) role will be ward/unit based and support the work activities of nurses, midwives, medical staff and allied health staff. The CSO will work under broad supervision but will be required to take some independent action. The shift times are locally determined based on patient and ward/service delivery needs.

Scope exists for exercising initiative in the application of established work practices and procedures. Decisions affecting the overall functioning and management of the ward/unit remain the responsibility of the Nurse/Midwife/UOM Manager.

For more information, please view Position Description.

Ideal Candidate

• Excellent communication skills including accurate spelling, good comprehension, confidence in the spoken word and the ability to deal confidently and courteously with people at all levels.
• Demonstrated experience in word processing, spreadsheet and database software.
• Holds or is willing to undertake a Certificate III in Health Administration or equivalent.

Benefits and Perks

• Accrued Day Off each month for Full Time positions, paid Parental Leave & Annual Leave loading.
• Opportunity for extra tax savings through Salary Packaging and Novated Leasing.
• Access to free courses, qualifications and coaching via Sydney Education.
• Access to confidential EAP counselling for staff and their families.
• Free annual influenza vaccination, discounted Fitness Passport membership, and free telehealth nutrition and wellness resources from qualified professionals.
• The ability to use the Concord Hospital Staff Gym.

Important Information

This recruitment may be used to create a talent pool for similar future roles (ongoing or temporary) that may arise over the next 18 months.

Working for Sydney Local Health District - NSW Health

This is a Category A position. To be employed by NSW Health you are required to provide evidence of vaccination to comply with the NSW Health Occupational Assessment, Screening & Vaccination against Specified Infectious Diseases Policy (PD2024_015).

SLHD is an equal opportunity employer committed to providing a working environment that embraces and values diversity and inclusion. Aboriginal and Torres Strait Islander people and people with disability are encouraged to apply for all internal and externally advertised positions. If you require assistance, please advise the contact person at the time of your application.

Stepping Up aims to assist Aboriginal job applicants by providing information about applying for roles within NSW Health. For more information, please visit https://www.steppingup.health.nsw.gov.au/.

Sydney Local Health District is committed to implementing Child Safe Standards.

For more information about SLHD please visit “Working With Us”. To further connect with us, check us out on LinkedIn.

For enquiries, please contact Ruby Mccubbin on [e-mail].

Join the team enriching health in millions of ways every day, apply now!

Applications Close: 30 November 2025

For Applicant Support and Information, visit “Applicant Information”.