Clinical Site Associate

KCR Placement; Sydney; Hybrid; AUD 70,000 - 95,000; Full time

Benefits offered by this job

Annual leave entitlements

Health insurance options

Retirement planning

LifeWorks EAP

Life assurance

Flexible country-specific benefits

Job summary

ICON is a global healthcare intelligence and clinical research organisation united by a mission to bring new medicines and treatments to patients faster. The Clinical Site Associate in Sydney will support site management activities and help ensure trials are conducted efficiently, compliantly, and to the highest quality standards.

You will work with CRAs and project teams, coordinate site visits, track essential documents, manage communications, and support site payment processes.

Qualifications

• Bachelor's degree in life sciences, healthcare, business, or related field.
• Experience in clinical research or regulated environments preferred.
• Strong organisational skills and ability to manage multiple tasks.
• High attention to detail and data entry accuracy.
• Effective written and verbal communication with a customer-focused approach.
• Proficiency with MS Office and electronic systems.
• Ability to travel ~10%.

Responsibilities

• Support site activation activities and tracking of essential documents.
• Maintain site information in clinical trial management systems and trackers.
• Assist CRAs and project teams with site communications and queries.
• Coordinate logistics for site visits and meetings.
• Ensure filing and maintenance of essential documents for inspections.
• Support timely site payment processing and issue resolution.
• Contribute to process improvements for site support efficiency.

Skills

Organisational skills

Documentation accuracy

MS Office

Written and verbal communication

Team collaboration

Travel readiness

Education

Bachelor's degree in life sciences, healthcare, business, or related field

Tools

Electronic systems

Databases

Clinical trial management systems

Job description

Clinical Site Associate - Australia, Sydney - Hybrid

ICON is a global healthcare intelligence and clinical research organisation united by a mission to bring new medicines and treatments to patients faster.

As a values-driven organisation, integrity, collaboration, agility, and inclusion are at the heart of how we work and interact with each other, customers, patients and suppliers.

As a Clinical Site Associate at ICON, you will support site management activities and ensure that clinical trials are conducted efficiently, compliantly, and to the highest quality standards.

What You Will Do:

You will contribute to scientific operations activities, taking responsibility for your deliverables and working collaboratively.

Key responsibilities include:

• Supporting site activation activities, including the collection, review, and tracking of essential documents and approvals.
• Maintaining up-to-date site information and status in clinical trial management systems and trackers.
• Assisting CRAs and project teams with site communications, follow-up, and resolution of site-level queries.
• Coordinating logistics for site visits and meetings, including scheduling, documentation preparation, and follow-up actions.
• Ensuring accurate filing and maintenance of essential documents to support inspection and audit readiness.
• Collaborating with internal stakeholders to support timely site payment processing and issue resolution.
• Contributing to process improvement initiatives and sharing best practices to enhance site support efficiency.

Your Profile:

You will bring relevant scientific operations experience, along with the following qualifications and skills.

Required qualifications and experience:

• Bachelor's degree in life sciences, healthcare, business, or a related field, or equivalent experience.
• Initial experience in clinical research, administration, or a similar regulated environment is preferred.
• Strong organisational skills with the ability to manage multiple tasks, priorities, and deadlines.
• High attention to detail and accuracy in documentation and data entry.
• Effective written and verbal communication skills, with a customer-focused approach to site support.
• Proficiency with MS Office and comfort working with electronic systems and databases.
• Ability to work collaboratively in a team environment and adapt to changing priorities.
• Willingness to travel as required (approximately 10%)

What ICON can offer you:

Our success depends on the quality of our people. That’s why we’ve made it a priority to build a diverse culture that rewards high performance and nurtures talent.

In addition to your competitive salary, ICON offers a range of additional benefits. Our benefits are designed to be competitive within each country and are focused on well-being and work life balance opportunities for you and your family.

Our benefits examples include:

• Various annual leave entitlements
• A range of health insurance offerings to suit you and your family’s needs.
• Competitive retirement planning offerings to maximize savings and plan with confidence for the years ahead.
• Global Employee Assistance Programme, LifeWorks, offering 24-hour access to a global network of over 80,000 independent specialized professionals who are there to support you and your family’s well-being.
• Life assurance
• Flexible country-specific optional benefits, including childcare vouchers, bike purchase schemes, discounted gym memberships, subsidized travel passes, health assessments, among others.

Visit our careers site to read more about the benefits ICON offers.

At ICON, inclusion & belonging are fundamental to our culture and values. We’re dedicated to providing an inclusive and accessible environment for all candidates. ICON is committed to providing a workplace free of discrimination and harassment. All qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please let us know or submit a request here.