Clinical Services Manager - First 2000 days

Armajun Aboriginal Health Service; Armidale; On-site; AUD 130,000 - 170,000; Full time

Job summary

Armajun Aboriginal Health Service seeks a Regional Clinical Manager to provide strategic leadership, operational oversight and rigorous clinical governance across its integrated care streams, including Child Health, Chronic Care, visiting clinics and mobile outreach.

You will lead multidisciplinary teams, drive CQI, ensure AGPAL/RACGP alignment, optimise MBS revenue, and foster culturally safe, community-focused primary healthcare across all sites in New England region.

Qualifications

• Tertiary qualification in nursing, allied health, midwifery or public health.
• Postgraduate qualification in health management or public health.
• Minimum 5 years' experience managing multidisciplinary clinical teams.
• Experience in ACCHO or primary healthcare with Closing the Gap knowledge.
• Strong governance, accreditation, risk management and CQI understanding.
• Budget management, program funding compliance and optimizing MBS billing.
• Current professional board registration where applicable.
• Excellent communication and stakeholder engagement.
• Proven ability to lead multidisciplinary teams and drive outcomes.
• Commitment to culturally safe and inclusive service delivery.
• Leadership role with community impact and service innovation.

Responsibilities

• Lead Child Health Services and First 2000 Days programs.
• Lead integrated chronic disease prevention and management.
• Provide professional leadership to multidisciplinary clinical teams.
• Ensure governance, accreditation and regulatory compliance.
• Drive continuous quality improvement and service innovation.
• Develop partnerships with hospitals, primary care, agencies, schools and communities.
• Monitor service performance, budgets and KPIs.
• Support workforce development, supervision and performance management.
• Advocate for best-practice approaches improving outcomes for children and families.
• Contribute to strategic planning and organisational priorities.

Skills

Leadership

Clinical governance

Stakeholder engagement

Multidisciplinary teams

Quality improvement

Cultural safety

Budget management

Policy compliance

MBS / Medicare billing

ACCHO experience

Education

Nursing / Allied Health / Midwifery / Public Health degree

Postgraduate qualification in Health Management / Public Health

Job description

Regional Position Across All of Armajuns Service Areas

About the role

The Regional Clinical Manager - Integrated Care Services provides strategic leadership, operational oversight, and rigorous clinical governance across Armajun Aboriginal Health Service's integrated care stream. This includes Child Health Services (First 2000 Days), Chronic Care Services, Visiting Specialist Clinics, and Mobile Outreach Programs.

The position ensures the delivery of safe, high-quality, culturally appropriate, and evidence-based primary healthcare across all Armajun sites and outreach locations in the New England region. Driving integrated care models, this role aims to reduce health disparities, maximize Medicare Benefits Schedule (MBS) revenue, ensure compliance with AGPAL/RACGP accreditation frameworks, and directly contribute to Closing the Gap targets.

Key responsibilities

Lead and manage Child Health Services ( First 2000 Days clinical programs and services.)

Chronic Care Services - Lead integrated chronic disease prevention, detection, and management programs

Provide professional leadership and support to multidisciplinary clinical teams.

Ensure compliance with clinical governance, accreditation and regulatory requirements.

Drive continuous quality improvement initiatives and service innovation.

Develop and maintain strong partnerships with hospitals, primary care providers, government agencies, schools and community organisations.

Monitor service performance, budgets and key performance indicators.

Support workforce development, supervision and performance management.

Advocate for best-practice approaches that improve outcomes for children and families.

Contribute to strategic planning and organisational priorities.

About you

Relevant tertiary qualifications in Nursing, Allied Health, Midwifery, Public Health or a related discipline.

Postgraduate qualifications in Health Management, Public Health, Primary Healthcare, or significant equivalent executive experience.

Minimum 5 years' experience managing multidisciplinary clinical teams across multi-site primary care environments.

Demonstrated experience within an Aboriginal Community Controlled Health Organisation (ACCHO) or primary healthcare setting with deep understanding of Closing the Gap objectives.

Comprehensive understanding of clinical governance, AGPAL/RACGP accreditation processes, risk management, and CQI methodologies

Proven experience in operational budget management, program funding compliance, and optimizing Medicare (MBS) clinical billing

Current registration with the relevant professional board (where applicable)..

Excellent communication, stakeholder engagement and relationship management skills.

Proven ability to lead multidisciplinary teams and drive positive organisational outcomes.

Commitment to culturally safe and inclusive service delivery.

A rewarding leadership role with genuine community impact.

Opportunity to influence service development and innovation.

Professional development and career progression opportunities.

Supportive and collaborative work environment.

Competitive salary packaging options.

Flexible work arrangements where operationally appropriate.