Clinical Operations Lead

Crux Biolabs Pty Ltd; Melbourne; On-site; AUD 140,000 - 180,000; Full time

Job summary

Crux Biolabs Pty Ltd is seeking a Clinical Operations Lead to guide a team of scientists and coordinate workforce capacity across clinical bioanalytical studies in a regulated laboratory. You will partner with Project Management, Laboratory Operations, Quality Control and Quality Assurance to ensure timely delivery of high-quality results while developing people and improving operations.

The role is permanent and full-time in Melbourne.

Qualifications

• A tertiary qualification in science or a related discipline, or equivalent relevant experience.
• At least three years’ experience leading, coaching and development scientific or technical personnel.
• Experience working in a regulated laboratory, pathology, clinical research or comparable environment.
• Demonstrated experience in scientific operations, workforce planning and delivery against competing priorities.
• The ability to translate operational requirements into practical schedules and resource plans.
• Experience coordinating training, competency and team capability.
• The ability to build productive working relationships across scientific, operational, project and quality functions.
• Strong judgement, attention to detail and issue-resolution skills.
• Strong written and verbal communication skills.
• Proficiency in Microsoft Excel and other standard Microsoft 365 applications.
• Knowledge of ISO/IEC 17025, GCLP, GCP or a comparable quality framework will be viewed favourably.

Responsibilities

• Lead, coach and coordinate Clinical Scientists, supporting individual accountability and team performance.
• Plan team capacity, capability, training, leave coverage and allocation across competing study priorities.
• Translate approved study requirements and testing timelines into practical workforce and resource plans.
• Coordinate testing readiness, including confirmation that trained personnel, samples, reagents and equipment are available.
• Monitor assay delivery and elevate resource constraints, operational risks or potential delays.
• Coordinate handovers with Quality Control and work collaboratively with Project Management, Laboratory Operations and Quality Assurance.
• Support compliance with applicable quality, safety and laboratory requirements.
• Identify and implement practical improvements to team and operational workflows.

Skills

Microsoft Excel

Microsoft 365

Education

Tertiary qualification in science

Tools

ISO/IEC 17025 familiarity

GCLP familiarity

GCP familiarity

Job description

Are you an experienced scientific people leader who can bring structure and clarity to a regulated laboratory environment?

Crux Biolabs is looking for a Clinical Operations Lead to lead and develop a team of scientists and coordinate workforce capacity across a portfolio of clinical bioanalytical studies.

You’ll be responsible for workforce planning and team coordination, working closely with Project Management, Laboratory Operations, Quality Control and Quality Assurance to support the timely delivery of high-quality clinical sample results. This is an ideal opportunity for a scientific leader who enjoys developing people, coordinating priorities and solving operational challenges.

Driven by science, respected for results

At Crux Biolabs, we love one thing: science. It’s what unites us and drives us to help our clients create safe and effective medicines the world can access. Our lab coats are just a bonus.

Since day one in 2011, we’ve supported clinical and pre-clinical pharmaceutical development projects in Australia and around the globe. Our scientific expertise and commitment to quality have earned the trust of leading pharmaceutical and biotech companies and clinical research organisations.

Crux Biolabs is accredited to ISO/IEC 17025 and works in accordance with Good Clinical Practice and Good Clinical Laboratory Practice guidelines. Behind every result is an established Quality Management System focused on accuracy, traceability and compliant delivery.

The culture that awaits you inside Crux Biolabs

Collaborative: Work closely with scientific, project management, laboratory operations and quality teams to deliver reliable outcomes.

Purposeful: Support clinical and pre-clinical development programs that contribute to the development of new medicines.

Improvement-focused: Help strengthen workforce planning, laboratory readiness and operational processes.

Supportive: Join a workplace that values inclusion, professional development and open communication.

Impactful: This isn't just another job – it's an opportunity to shape how we work and make a meaningful operational contribution to a growing Australian industry.

A day in your new work life

As our Clinical Operations Lead, you’ll lead team performance and resource coordination while working across laboratory operations, clinical testing, safety and continuous improvement. Key responsibilities include:

• Lead, coach and coordinate Clinical Scientists, supporting individual accountability and team performance.
• Plan team capacity, capability, training, leave coverage and allocation across competing study priorities.
• Translate approved study requirements and testing timelines into practical workforce and resource plans.
• Coordinate testing readiness, including confirmation that trained personnel, samples, reagents and equipment are available.
• Monitor assay delivery and elevate resource constraints, operational risks or potential delays.
• Coordinate handovers with Quality Control and work collaboratively with Project Management, Laboratory Operations and Quality Assurance.
• Support compliance with applicable quality, safety and laboratory requirements.
• Identify and implement practical improvements to team and operational workflows.

This role is ideal for a scientific leader looking to grow their capability across people leadership, workforce planning and regulated laboratory operations.

What we’re looking for

To be a successful candidate, you’ll be an approachable, solutions-focused leader with sound judgement, an eye for detail and a passion for developing people. If that sounds like you, let’s talk!

• A tertiary qualification in science or a related discipline, or equivalent relevant experience.
• At least three years’ experience leading, coaching and development scientific or technical personnel.
• Experience working in a regulated laboratory, pathology, clinical research or comparable environment.
• Demonstrated experience in scientific operations, workforce planning and delivery against competing priorities.
• The ability to translate operational requirements into practical schedules and resource plans.
• Experience coordinating training, competency and team capability.
• The ability to build productive working relationships across scientific, operational, project and quality functions.
• Strong judgement, attention to detail and issue-resolution skills.
• Strong written and verbal communication skills.
• Proficiency in Microsoft Excel and other standard Microsoft 365 applications.
• Knowledge of ISO/IEC 17025, GCLP, GCP or a comparable quality framework will be viewed favourably.

Ready to join the Crux Biolabs team?

If you’re a self-starter ready to lead people, strengthen operations and broaden your career in clinical science, this is the moment you’ve been waiting for.

The position is permanent and full-time. To be considered, you must be an Australian citizen, permanent resident or have an appropriate working visa.