Clinical Lead - Complex Care (521364)

Department of Health, Tasmania; Launceston; On-site; AUD 131,000 - 139,000; Part time

Benefits offered by this job

Salary packaging benefits

Professional development support

Relocation assistance

Fitness Passport

Job summary

Department of Health, Tasmania is seeking an experienced allied health professional to join the Complex Care team at Launceston General Hospital. You will work with nursing, medical and allied health staff, and external providers to support patient journeys and improve outcomes for those with highly complex needs.

The role focuses on expert care management, complex discharge planning and hospital avoidance, with leadership beyond individual cases and opportunities to drive system-wide

Qualifications

• Satisfactory completion of an approved allied health professional degree and registration with the relevant National Board.
• Clinical experience in complex care or high-risk discharge planning.
• Ability to work across multi-disciplinary teams and partners.
• Postgraduate qualifications relevant to the position.

Responsibilities

• Provide expert clinical advice on care management and system pathways.
• Lead complex discharge planning and hospital avoidance strategies.
• Collaborate with external service providers to support right place right care pathways.
• Coach multidisciplinary teams and drive service improvement initiatives.

Skills

Clinical leadership

Discharge planning

Interagency collaboration

Complex care coordination

Education

Allied health degree

Postgraduate qualifications

Job description

The Team

The Complex Care team is an integral, highly valued tea of multi-disciplinary allied health professionals, applying a collaborative transdisciplinary approach to achieve innovative solutions to complex issues surrounding patients.

Everyone has a different definition of complexity, but for our team, complexity is very much about exceptional circumstances that are above and beyond usual practice for the health care teams working directly with the patient. This means that multi-medical or psycho-social presentations are not routinely considered complex by Complex Care.

Often our patients will have no clear hospital care pathways or sustainable discharge options back into the community, and many systems and services are involved that can lead to fragmentation of care and poor patient experience. The CCC team works with the patient, their supports, and the healthcare team to identify and coordinate care pathways, support patient flow, resolve barriers to discharge, avoid re-presentation to hospitals, reduce the burden of system pathway-finding on health care teams, and promote partnerships with patients and successful working relationships with the healthcare team.

The Role

We are seeking an experienced allied health professional to join our team based predominately in the rehabilitation service at Launceston General Hospital, to work alongside nursing, medical and allied health teams, and in close collaboration with external service providers, to support the right place right care patient journey and quality outcomes for our patients.

The successful applicant will provide expert clinical advice on care management and systems pathways, complex discharge planning and hospital avoidance for patients with exceptional needs.

You will need

• To be an experienced clinician who can confidently lead complex patient journeys, support high-risk discharge planning, and influence outcomes across multiple services, agencies, and stakeholders to achieve safe and sustainable patient pathways.
• Candidates should be prepared to provide clinical leadership beyond individual case management, including coaching multidisciplinary teams, driving service improvement initiatives, analysing outcomes and data, and contributing to system-wide solutions for patients with highly complex health, psychosocial, behavioural, and NDIS-related needs.
• Advanced clinical reasoning skills, sound judgement in ambiguous and evolving situations, strong knowledge of complex service systems, and the ability to build collaborative relationships, solve problems creatively, and drive timely patient-centred outcomes within a dynamic healthcare environment.

Note: - Please refer to the Statement of Duties for all the selection criteria of this position to address in your application.

Why Tasmania

The Department of Health Tasmania oversees various hospitals across the state, including the Royal Hobart Hospital, Launceston General Hospital, Northwest Regional Hospital, and Mersey Community Hospital, as well as district hospitals and ambulance services. Additionally, it provides community health, mental health, and primary healthcare services to the Tasmanian community through more than 300 sites.

Tasmania, Australia's only island state, offers unparalleled natural beauty and a luxurious lifestyle. Pursuing your health career in Tasmania’s public health system means building strong connections with colleagues and patients. It also means embracing a lifestyle where you can enjoy extraordinary experiences outside of work while making a significant impact on the community during work.

Details of appointment

Permanent, part time, day worker position, working up to 68.4 hours per fortnight, commencing as soon as possible.

• Notwithstanding hours to be negotiated with the successful applicant.

Applicants should note that, for a period of twelve months from the date of publication, this selection process may be used to fill subsequent or similar full time, part time, and casual vacancies.

Salary

$131,122 to $138,984 per annum (Pro rata). Our Employer 12% superannuation contribution is on top of this amount.

• Salary range is in accordance with Allied Health Professionals Public Sector Unions Wages Agreement 2025.

Salary Packaging

You’ll have access to salary package a range of benefits including living expenses up to $9,010 + $2,650 in meal entertainment each FBT year + other benefits if eligible.

Allowances

• Please note that access to salaries beyond $135,445 is subject to qualifications and/or application to the personal upgrade scheme.
• Professional Development Allowance of up to $1200 per annum, paid on a fortnightly, pro rata basis.

Benefits available to eligible candidates

• Travel and relocation assistance support available up to $15,000 for eligible appointees from overseas, and up to $10,000 for appointees from interstate.
• Professional development and accelerated pathways.
• A range of leave entitlements, including study leave and Professional Development Support.
• Fitness Passport – You, and your family can access 40+ fitness facilities across Tasmania for just $14.50 per week per person, or $28.05 for a family.

More information about our Employee Benefits can be found here

Eligibility

Successful applicants will be required to meet the essential criteria.

• Satisfactory completion of an approved allied health professional tertiary qualification/program of study and registered with the relevant National Board or, in the case of self-regulated allied health professions, full membership/eligible for membership with the relevant professional association.

Applicants should note the following criteria are desirable:

• Holds, or is working towards, post graduate qualifications relevant to the position.

Note: - Please refer to the Application Guide for more information of pre-employment check.

Contact information

Name: Victoria Stephenson.

Position: Team Leader - Complex Care

Phone number: 03 6777 6226

Email address: [e-mail]

What it is like working at the Department of Health?

Compassion, Accountability, Respect, Excellence are the key values to work in Department of Health. Listen to some of the lived experiences from within the department through some of our wonderful staff and hear about their journey in relocating to Tasmania!

Move to Tasmania | Tasmanian

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Tasmanian Health Careers | Tasmanian

Department of Health has achieved the "Carer Accredited Employer Status" providing support to employees with caring responsibilities. (Find out more under the Carer Recognition Act 2023).

Respecting diversity is the foundation of everything that Department of Health do. This allows us to instil trust and collaborate through honest and fair communication and helps cultivate an environment of growth and innovation. We strongly encourage applicants from key communities including Aboriginal and Torres Strait Islanders, LGBTIQA+ people, and people living with disabilities.