Clinical Information Officer - Records Processing & Scanning (Admin Off Lvl 2) - Temp Ft

the original; Sydney; On-site; AUD 60,000 - 62,000; Full time

Benefits offered by this job

Annual leave with 17.5% leave loading

One extra day off each month

Flexible work options

Paid maternity and parental leave

Staff wellbeing support

Job summary

South Western Sydney Local Health District is seeking a Clinical Information Officer - Records Processing & Scanning to join the records team at Bankstown-Lidcombe Hospital. The role focuses on accurate management and accessibility of health records, supporting clinicians with timely, confidential information.

You will contribute to patient care by ensuring integrity of patient information and working within a collaborative clinical information environment.

Qualifications

• The ideal candidate is highly organised and detail-oriented.
• Excellent communication and collaboration with a range of stakeholders.
• Proactive problem solving, teamwork, and continuous improvement.
• Ability to adapt to changing operational requirements.
• Willingness to work a 24/7 rotating roster, including weekends and public holidays.

Responsibilities

• Ensure health records are accurately managed, accessible, and available when needed.
• Support the integrity, security, and lifecycle management of patient information across the hospital.
• Contribute to a collaborative and supportive clinical information team.
• Help clinicians access critical information to provide safe, effective patient care.
• Maintain confidentiality and compliance in handling patient data.

Skills

Organised

Detail-oriented

Communication

Problem solving

Teamwork

Roster flexibility

Job description

Clinical Information Officer - Records Processing & Scanning (Admin Off Lvl 2) - Temp FT

South Western Sydney Local Health District

REQ690841 Requisition #

Requisition ID: REQ690841

Employment Type: Temporary Full Time, 38 hours per week, up until June 2027

Temporary Full Time, 38 hours per week, up until April 2028

Remuneration: $1,327.60 - $1,371.63 per week + 12% Superannuation + Salary Packaging

Location: Bankstown-Lidcombe Hospital

Contact: Moises Mendoza - Records Control and Processing Manager on [e-mail] | [phone]

Please note: A current influenza (flu) vaccination is a mandatory requirement for appointment to this position.

With your skills and experience, you can contribute to the millions of ways we're enriching health, and develop your career as part of the largest health organisation in Australia.

Achieve Something Great

This is a great opportunity to join a dedicated Clinical Information team that plays a key role in supporting patient care through the accurate management and accessibility of health records. Working in a collaborative and supportive environment, you will contribute to the delivery of high-quality healthcare services while developing your skills alongside experienced professionals. As part of the team, you'll help ensure clinicians have access to the critical information they need to provide safe, effective, and patient-centred care.

• Join a dedicated Clinical Information team that plays a vital role in supporting patient care by ensuring health records are accurately managed, accessible, and available when needed.
• Contribute to the delivery of high-quality healthcare services by supporting the integrity, security, and lifecycle management of patient information across the hospital.
• Develop your skills in a collaborative and supportive environment that values teamwork, continuous improvement, and professional growth.
• Work alongside experienced healthcare administration professionals who are committed to maintaining compliance, efficiency, and excellent customer service.
• Be part of a team that makes a meaningful impact behind the scenes, helping clinicians access critical information that supports safe and effective patient care

Are You the Right Fit?

The ideal candidate is highly organised, detail-oriented, and committed to maintaining accurate and confidential information. They thrive in a fast-paced environment, communicate effectively with a range of stakeholders, and bring a proactive approach to problem-solving, teamwork, and continuous improvement.

• Demonstrates strong attention to detail and a commitment to maintaining accurate and confidential patient information.
• Enjoys working in a fast-paced environment and can effectively manage competing priorities while meeting deadlines.
• Communicates professionally and works collaboratively with colleagues, clinicians, and stakeholders across the organisation.
• Takes initiative to identify opportunities for process improvement and contributes positively to team outcomes.
• Possesses strong organisational and problem-solving skills, with the ability to adapt to changing operational requirements.
• Demonstrated ability and willingness to work a 24/7 rotating roster, including weekends and public holidays, in line with operational requirements.

Selection Criteria

To help us assess your suitability for the role, please tell us as much as you can about yourself in response to the questions below.

• Describe your experience working with health records, document management systems, or administrative processes in a healthcare environment. How do you ensure accuracy, confidentiality, and compliance when handling patient information?
• Patient care relies on timely access to accurate health information. Tell us about a time when you identified and resolved an issue relating to documentation, records management, or customer service. What was the outcome?

Demonstrated ability and willingness to work a 24/7 rotating roster, including weekends and public holidays, in line with operational requirements.

If you'd like more details, we're here to help.

We are proud to be an equal opportunity employer dedicated to accessibility and a supportive recruitment experience. If you require adjustments or assistance during the application process, please contact [e-mail]

We value the diverse backgrounds, experiences, and perspectives of our workforce and are committed to fostering a respectful and welcoming environment. We strongly encourage applications from Aboriginal and/or Torres Strait Islander peoples, people with disability, neurodivergent individuals, those from Refugee, multicultural and multifaith backgrounds, and members of the LGBTQI+ community.

More Than Just a Job - Why Work With Us?

• Annual leave with 17.5% leave loading (for full-time and part-time staff)
• One extra day off each month for full-time employees
• Work-Life Balance
• Flexible work options, including hybrid and varied hours (depending on the role)
• Paid maternity and parental leave
• Generous leave options like long service and carers leave
• Free and confidential support for staff and their families via our Staff Wellbeing and Support Service (EAP)
• Wellbeing programs that promote mental health, resilience, and balance

Temporary visa holders

May be considered if no suitable citizen or permanent resident is found.

South Western Sydney Local Health District is dedicated to fostering a child-safe environment that respects and upholds the rights of children and young people, aligned with NSW Health's commitment to implementingthe Child Safe Standards .We aim to ensure that children and young people feel safe, supported, and included in their care. All current and prospective staff are expected to prioritise the safety, welfare, and well-being of children and young people, actively working to protect them from harm and abuse.

NSW Health acknowledges the people of the many traditional countries and language groups of New South Wales. It acknowledges the wisdom of Elders past and present, and pays respect to all Aboriginal communities of today.