Clinical Apps Support Specialist – EPR & Digital Services

NHS; Shire Of Northampton; On-site; AUD 27,000 - 31,000; Full time

Job summary

A healthcare organization in Western Australia is seeking a Clinical Applications Support Analyst to join their Group Digital Division. The role focuses on efficient delivery of second line support for clinical applications, ensuring compliance with internal service agreements. Candidates should have a relevant diploma and strong IT skills, with a commitment to excellent customer service. The position involves collaboration within a multi-disciplinary team and adaptability to meet a 24/7 operational demand.

Benefits

Continuous personal and professional development

Qualifications

• Basic understanding of NHS patient record requirements.
• Experience in a multi-disciplinary team environment.
• Ability to manage priorities effectively.

Responsibilities

• Provide second line support for clinical and non-clinical applications.
• Contribute to system management and user support.
• Ensure compliance with service level agreements.

Skills

Strong communication skills

IT proficiency

Teamwork

Education

Diploma / Vocational Level 4

Tools

Microsoft Office

Job description

A healthcare organization in Western Australia is seeking a Clinical Applications Support Analyst to join their Group Digital Division. The role focuses on efficient delivery of second line support for clinical applications, ensuring compliance with internal service agreements. Candidates should have a relevant diploma and strong IT skills, with a commitment to excellent customer service. The position involves collaboration within a multi-disciplinary team and adaptability to meet a 24/7 operational demand.