Client Solutions Director

WTW; Sydney; Hybrid; AUD 180,000 - 260,000; Full time

Benefits offered by this job

Annual bonus

Company paid salary continuance

Life and TPD insurance

Hybrid working

Networks (Gender, Wellbeing, Pride)

Career Growth – internal opportunities

Job summary

Willis Towers Watson is seeking a Client Solutions Director in Australia to drive revenue growth by winning large, strategically important clients across multiple industries. You will align with WTW specialists to tailor solutions and oversee bids, RFPs, and pipeline management while acting as a strong brand ambassador.

You will influence senior stakeholders, lead cross-functional teams, and ensure seamless transitions to client servicing, while adopting standard WTW sales methodologies and

Qualifications

• Demonstrated track record of winning large, strategically important clients in commercial risk/insurance or professional services.
• Willingness to adopt established sales methodologies and best-practice approaches.
• Ability to engage and collaborate with diverse, cross-functional teams.
• Strong analytical and presentation capabilities.
• Ability to influence stakeholders through formal and informal channels.

Responsibilities

• Identify, qualify, and attract new clients by understanding their risks and aligning with WTW subject matter experts to deliver tailored solutions to larger clients.
• Build and manage a strong sales pipeline, oversee bid strategies, and coordinate RFP responses to drive business growth.
• Act as a brand ambassador, strengthening WTW’s reputation in the market through networking and client meetings.
• Partner with business leaders and client management teams, leading new business opportunities through to a win.
• Ensure smooth transitions for client servicing teams by communicating needs and expectations for successful execution.
• Adopt WTW sales best-practice processes to ensure a consistent, ‘One WTW’ client experience.

Skills

Large client wins

Sales leadership

CRM tools (Dynamics)

Stakeholder influence

Analytical & presentation skills

Multitasking

Tools

Microsoft Dynamics

Job description

Description

The Client Solutions Director will drive new business sales opportunities across a variety of industries and will be responsible for driving revenue growth across the business.

The Role

• Identify, qualify, and attract new clients by understanding their risks and aligning with WTW subject matter experts to deliver tailored solutions to larger clients.
• Build and manage a strong sales pipeline [display pipeline discipline], oversee bid strategies, and coordinate RFP responses to drive business growth.
• Act as a brand ambassador, strengthening WTW’s reputation in the market through networking, client meetings and industry engagement.
• Partner with business leaders, placement specialists, and client management teams, leading new business opportunities through to a win.
• Ensure smooth transitions for client servicing teams by clearly communicating needs and expectations for successful execution.
• Adopt WTW sales best-practice processes and methodologies to ensure a consistent, ‘One WTW’ client experience.

Qualifications

• Demonstrated track record of success in winning large, strategically important clients within the commercial risk/insurance or professional services industry.
• Experience working within a sales environment with proven results, and willingness to align to existing methodologies and best-practice sales approaches.
• Ability to effectively engage and collaborate with diverse teams.
• Strong analytical and presentation skills.
• Ability to influence key stakeholders (internal and external) via formal and informal channels.
• Must be organized, detail-oriented, and able to multitask in a fast-paced environment.
• Understanding of CRM tools, especially Microsoft Dynamics, and the ability to effectively utilize them to monitor performance and lead generation effectiveness.
• Holds all regulatory licenses, permissions, and technical or other requirements applicable under local legislation.

Why Join WTW?

WTW provides a competitive benefits package which includes the following (eligibility requirements apply):

• Annual bonus
• Company paid salary continuance insurance
• Life and TPD insurance
• Hybrid working
• Networks (Gender, Wellbeing, Pride)
• Career Growth – internal opportunities and development programs

At WTW, we trust you to know your work and the people, tools and environment you need to be successful. The majority of our colleagues work in a ”hybrid” style, with a mix of in-person and in-office interactions dependent on the needs of the team, role and clients. Our flexibility is rooted in trust and “hybrid” is not a one-size-fits-all solution.

We understand flexibility is key to supporting an inclusive and diverse workforce and so we encourage requests for all types of flexible working. Please speak to your recruiter to discuss more.

At WTW, we believe that a culture of inclusion and diversity is critical to our business. It's not a separate initiative – rather it’s fundamental to everything we do. We are an equal-opportunity employer who is committed to fostering an inclusive work environment and embrace diversity including gender, nationality, disability, age, marital/parental status, ethnicity, gender identity and sexual orientation. We welcome applications from people from all backgrounds.

In the spirit of reconciliation Willis Towers Watson acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their Elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.

We’re committed to equal employment opportunity and provide application, interview and workplace adjustments and accommodations to all applicants. If you foresee any barriers, from the application process through to joining WTW, please email [e-mail]