Client Executive

Marsh Pty Ltd; Cairns Regional; Hybrid; AUD 70,000 - 90,000; Full time

Job summary

A leading insurance broker in Cairns seeks a Client Executive with 12 to 18 months broking experience. This hybrid role focuses on managing key accounts, developing new business, and supporting senior brokers. Ideal candidates will have strong communication skills, a keen understanding of insurance products, and the ability to work autonomously. Join a vibrant team that values diversity and professional development.

Benefits

Professional development opportunities

Vibrant and inclusive culture

Flexible work arrangements

Qualifications

• 12 to 18 months broking experience.
• Ability to work autonomously within a multi-skilled team.
• Moderate knowledge of risks and insurance products.

Responsibilities

• Maintain a portfolio of key revenue-generating accounts.
• Develop, pursue and convert new business opportunities.
• Assist with the placement of complex insurance programs.

Skills

Communication skills

Time management

Innovative thinking

Relationship building

Education

Tier 1 Insurance Broking Qualifications

Tools

Microsoft Office Suite

Job description

Marsh is seeking candidates for the position of Client Executive.

We are currently seeking a talented individual to join our Corporate and Commercial team at Marsh. This role will be based in Cairns. This is a hybrid role that has a requirement of working at least three days a week in the office.

This role will suit an experienced insurance broker with 12 to 18 months experience managing a SME portfolio of business. This role will provide exposure to a diverse portfolio of risks, participating in new business tenders and proposals, building a network of opportunities and assisting with the placement of complex insurance programs.

Responsibilities

• Maintain a portfolio of key revenue-generating accounts while ensuring high-quality customer service.
• Develop, pursue and convert new business opportunities.
• Grow a commercial portfolio through new logo and organic expanded opportunities.
• Assist with the placement of complex insurance programs and new business, providing valuable support to senior brokers and leadership.
• On-board new clients and deliver on our value proposition.
• Develop and maintain meaningful working relationships with insurers.
• Plan, and implement effective renewal and broking strategies.
• Ensure effective account retention and defense strategies are in place for all clients.
• Actively participate in claim-related matters.

Qualifications

• 12 to 18 months broking experience.
• Clear and effective communication skills.
• Ability to work autonomously within a multi-skilled team.
• Moderate knowledge of risks and insurance products for key industry sectors.
• Motivation to self‑start, enhanced by time management skills.
• Capability to identify and address issues through innovative thinking.
• Intermediate knowledge of Microsoft suite and demonstrated ability to learn systems quickly.
• Tier 1 Insurance Broking Qualifications or higher.

What Makes You Stand Out

• Strong new business network to generate opportunities.
• Energy, enthusiasm, and proactive attitude.
• High degree of commitment to client service.
• Ability to develop and maintain strong relationships with clients.

Why Join Our Team

We help you be your best through professional development opportunities, interesting work and supportive leaders.

We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities.

Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well‑being.

Transitioning from a capital city to Cairns is often motivated by the desire to escape the hustle and bustle of city life and achieve a better work / life balance.

Cairns offers an excellent living environment for those looking to make a difference in their community or career. It serves as the gateway to two World Heritage sites: the Great Barrier Reef and the Wet Tropics Rainforest.

Regardless of where you reside in Cairns, you can easily access a creek, rainforest trail, or beach with just a short walk or drive.

You’ll also benefit from reduced commuting time and costs. Housing is more affordable, and for families, education expenses, especially for private schools, are lower. A tropical lifestyle change could be just what you need.

About Us

Marsh, a business of Marsh McLennan (NYSE : MMC), is the world’s top insurance broker and risk advisor. Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $24 billion and more than 90,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit marsh.com, or follow on LinkedIn and X.

Marsh McLennan is committed to creating a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex / gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law.

Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.