Cleaner - Qantas First & Business Class Lounges

Accor; Melbourne; On-site; AUD 30,000 - 39,000; Full time

Benefits offered by this job

Hotel discounts worldwide

Exclusive travel benefits

Job summary

Accor, a global hospitality leader, operates Qantas Lounges in Melbourne, delivering high-quality lounge experiences for travellers.

We are seeking a self-motivated Cleaner to join the Shower Host team, with an eye for detail and a commitment to cleanliness, safety and guest comfort. The role requires flexibility to work a 24/7 rotating roster and to uphold Accor’s service standards.

Qualifications

• Experience in high-volume cleaning environments.
• Must obtain Federal Police Clearance.
• Australian working rights required.
• Professional image with a guest service focus.

Responsibilities

• Provide friendly and efficient cleaning services across Qantas Lounges by Accor.
• Maintain high hygiene standards and safety procedures.
• Work collaboratively with the Shower Host team to ensure guest comfort and cleanliness.

Skills

Attention to detail

Job description

Job Description

Pullman, the Upscale International Hotel brand for Accor, offers Lounge guests a new attitude for cosmopolitan business and leisure travellers visiting the Qantas Lounge Melbourne.

At Qantas Lounges by Accor, we provide a team environment that is supportive and trusting at all levels and our people are encouraged to work collaboratively.

Our reputation is founded on guest passion, sustainable performance, innovation, spirit of conquest, trust and respect.

As a key member of our team you will represent our friendly and professional service philosophy of ‘Feel Valued’ and ‘Feel Welcome’.

We are seeking a self-motivated Cleaner with an excellent eye for detail to join our experienced and professional Shower Host team.

Who are we?

Generous, attentive, and free, we ensure that everyone can come as they are, and feel like they belong. As one big team, we know that only together can we do amazing things! The world is more welcoming when we’re connected heart to heart. How do we do it? We care, we dare, we place people at the heart of everything we do. We are Accor.

What do we do?

Every day we connect with thousands of travellers as they adventure around Australia and the world. Qantas Lounges by Accor provides a relaxing start to a holiday, an efficient workspace between flights, and a comfortable stop on the way to anywhere. With a range of offerings from upscale to luxury, our Lounges receive rave reviews from both our customers and our team.

What are the roles?

Our Cleaners provide service from the heart across our First Class and Business Class Lounges, assisting the team by providing a friendly and efficient service that meets our guests’ as well as our business standards and expectations. As a key member of our team you will represent our friendly and professional service philosophy of ‘Feel Valued’ and ‘Feel Welcome’.

What do I need?

Our Shower Hosts are required to have the ability to work a 24/7 rotating roster, project a professional image at all times, and hold a valid and the ability to pass a Federal Police Clearance to enable your work in the Airport. mustalso have Australian working rights to be considered for this role.

Our new team member will have experience in previous experience in a high-volume cleaning environment. Ideally you will have a proficient understanding of health and safety requirements, maintaining strict security procedures, have the ability to work under pressure and constantly be on your feet, as well as have high standards of hygiene and cleanliness. More importantly, you will have a genuine love of making others feel welcome, enjoy working as part of a team and wanting to come to work to have fun, and deliver a warm personalised service with passion and professionalism. As a world-leader in hospitality we can train the skills needed to be exceptional.

Additional Information

• Hotel discounts worldwide and exclusive travel benefits